Location: Northern UK (including occasional travel to Scotland and Northern Ireland)
Salary: £35,000 per annum + Bonus Scheme + Company Vehicle
Contract: Permanent
Hours: Full Time
About the Opportunity
Talented People Solutions are delighted to be recruiting on behalf of a well-established and innovative manufacturer within the beverage equipment industry. Our client is looking for a Field Service Engineer to join their growing After Sales team, providing installation, servicing and technical support across a wide customer base.
This is an excellent opportunity for an experienced engineer who enjoys problem-solving, working independently, and delivering outstanding customer service. You'll receive full support, ongoing training and the opportunity to develop your technical skills within a respected and growing business.
The Role
As a Field Service Engineer, you will travel to customer sites across the North of the UK, carrying out installations, planned maintenance, servicing and repairs on a range of commercial beverage equipment.
Your responsibilities will include:
* Installing, servicing and repairing commercial equipment at customer sites.
* Diagnosing faults and carrying out effective repairs.
* Providing customers with training on the correct operation and maintenance of equipment.
* Recording technical findings and completing service documentation accurately.
* Reporting recurring faults and identifying opportunities for product improvements.
* Supporting the Sales team with technical expertise where required.
* Building and maintaining strong customer relationships through excellent service.
* Planning daily workloads and travel routes efficiently, responding to urgent breakdowns when required.
* Working collaboratively with internal departments to ensure the highest levels of customer satisfaction.
* Always Following all Health & Safety procedures and company policies.
About You
We're looking for an engineer with strong fault-finding abilities and a customer-focused approach.
Ideally you will have:
* A recognised Engineering qualification (A-Level or equivalent as a minimum).
* Experience working with electrical and hydraulic systems.
* Previous experience servicing, maintaining or repairing technical equipment.
* Experience working with pressurised boiler systems.
* Excellent diagnostic and problem-solving skills.
* Strong organisational and communication skills.
* Good IT skills and the ability to complete service reports accurately.
* The ability to work independently and manage your own workload.
* A flexible approach to travel, including regular overnight stays.
* A full UK Driving Licence.
· Experience working with commercial coffee machines, bean-to-cup equipment, espresso machines or similar catering equipment is beneficial
What's on Offer
* Competitive salary.
* Performance bonus scheme.
* Company vehicle.
* Company pension.
* 25 days annual leave plus Bank Holidays, increasing with length of service.
* Christmas shutdown.
* Employee Assistance Programme.
* Ongoing training and genuine opportunities for career development.
If you're an experienced Field Service Engineer looking to join a forward-thinking organisation that values technical expertise and customer service, apply now
Salary description
£35000.00 - £35000.00 per year