We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. We have successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
The Technical Manager will drive operational contributions throughout the bid lifecycle including both pre-construction and site administration services for all client opportunities. The Technical Manager will also provide operational experience and support throughout the bid cycle from
Sales > Pre-Sales > Commercial > Pre-Construction > Operations.
The Technical Manager will work closely with the Project Directors and Operation Managers to understand their associated operational strategies, as well as with the Project Support Manager to aid the development of a complimentary, high performing pre-construction and site administration function.
The Technical Manager will have proven experience of delivering Hyperscale Data Centre projects with extensive knowledge of the associated operations processes and procedures, as well as common major milestones. They will have strong interpersonal skills and the ability to work within the business at all levels. They will possess proven leadership skills with excellent influencing and communication skills. Meticulous attention to detail with a diligent approach to reviewing and developing technical documentation is essential for this role along with a continuous improvement mind set to always look for innovative ways of improving our service delivery.
They will become the ‘go to’ person for all technical matters relating to the client’s data centre infrastructure and project delivery requirements.
What you’ll be doing as our Technical Manager:
Supporting the Sales team with PQQs and Operational assistance where required.
Provide operational support and experience into the Pre-Sales teams to improve our proposals and mitigate potential operational issues post award.
Build, or assist in building, project schedules at tender stage.
Thoroughly examine project issued specifications and drawings – during bid stage to highlight potential RFIs and post award to ensure project documents are accurate.
Support the commercial teams with technical reviews of contracts.
Post award, provide pre-construction services to build a professional and seamless transition process such that when the project team start on-site, all lead-in and central service activities are complete and ready for submission.
Help build and maintain installation and test result trackers.
Advise PD/OM/PM regarding specific project testing requirements.
Ensure engagement reviews and quality assurance procedures take place.
Review and monitor project risks and issues to provide accurate assessments to PD and clients.
Develop, implement, and maintain sound business practices.
Provide leadership, guidance, and assistance in all aspects of the project lifecycle.
Grows long-term relationships with clients.
Effectively communicates relevant information to superiors.
Take responsibility for various special projects from time to time.
Evaluate and redesign project offerings, where beneficial.
Understand the implications of different technical choices and can professionally guide clients to the best solution for their situation.What we’re looking for in our Technical Manager:
Essential
Extensive experience delivering Telecommunications Infrastructure Cabling, ICT, or Security deployments in a management role
Proven experience delivering Hyperscale Data Centre projects
Strong project management expertise within IT and technical delivery environments
Demonstrated ability to manage multi-site design and delivery activities
Strong understanding of technical documentation (specifications, drawings, schematics)
Experience delivering services under formal sub-contracts
Proven ability to develop, review, and enhance project delivery documentation
Confident communicator with strong client presentation and stakeholder engagement skills
Experience leading or supporting pre-sales activities
Ability to absorb, manage, and deliver new services and applications
Strong capability to organise and lead multi-skilled project teams
Solid understanding of project contracts, scope, and deliverables
Working knowledge of PRINCE2 or equivalent project management methodologiesQualifications :
CTPM, ECS, CDCDP, RCDD
Desirable
Experience delivering Electronic Security projects
Experience in Enterprise Networking deployments (WAN, LAN, WLAN, Servers, Desktop)
Experience producing financial and operational reports for senior management
Additional certifications beneficial:
PRINCE2, BICSI, ITIL Foundation, MSP
Salary description
£70000.00 - £80000.00 per year