Our client in Heanor, are looking for an experienced automotive professional to join their team. You will be key in speaking with customers and providing technical advice as the new Automotive Sales Advisor.
This role would be perfect for someone from a parts sales environment or for a former workshop technician looking to transition into a customer service-based role.
As the new Automotive Sales Advisor, you will:
Handle inbound and outbound customer calls efficiently and professionally
Identify opportunities to upsell additional products and services
Manage and respond to live chat enquiries
Provide clear and accurate information to customers
Maintain and update customer records and internal databases
Process invoices, credit notes, and proformas
Generate courier labels for incoming and outgoing shipments
Liaise effectively with technical teams and act as a point of contact between departments and customers
Requirements for this role:
Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
A strong understanding of vehicle components, systems, and fault symptoms.
Proven ability to communicate technical information clearly to customers.
Experience in customer-facing or telephone-based roles preferred.
What you can expect in return:
Comprehensive on-the-job training with ongoing support and development
32 days of annual leave (including bank holidays)
Monthly sales bonus scheme
Free uniform and PPE
Weekly Friday team lunch
Access to an on-site gym
Birthday gifts and festive celebrations
Fully funded team-building events
Clear in-house progression opportunities
About this role:
Salary for this position is £30,000
Hours are 9am - 5:30pm (37.25 hours a week)
How to Apply:
If you are an automotive professional looking to bring your technical expertise to a customer focused role, get in touch today!
We invite suitably experienced candidates to apply by following the appropriate links or by contacting Recruit 2 You directly on (phone number removed) who are acting as an employment agency for this hire.
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Salary description
£30000.00 - £30000.00 per year