Service Manager

Registered Service Manager – Willesden, London
Salary: £45,000 per annum
Join Voyage Care and Feel Valued, we reward your dedication with:

Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned
Funded Blue Light Card – hundreds of discounts at high street retailers and more
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards
Employee recognition schemes
Career progression and development opportunitiesRegistered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We're currently searching for a fantastic Registered Service Manager to lead one of our specialist residential services in Willesden, London.This is a rare opportunity to join a service that already has so many positive foundations in place. Supporting six adults with learning disabilities, autism, epilepsy and physical disabilities, the home has a genuine family feel where relationships, individuality and quality of life are at the centre of everything we do.

The service is a beautiful, welcoming home with spacious communal areas and a stunning garden, creating a warm and relaxed environment for both the people we support and the team. The people we support enjoy living active and fulfilling lives, regularly accessing local parks, cafés, community facilities and social activities, while also enjoying cooking, games and shared activities together at home.
The team are passionate about the people they support and have built strong, long-standing relationships within the home. This is a service full of potential, and we're looking for a manager who can bring fresh ideas, visible leadership and energy to help take the service to the next level.

The Role
Our Registered Service Manager will work alongside local authorities, healthcare professionals and families, whilst leading a dedicated team to ensure the people we support achieve positive outcomes, greater independence and live fulfilled lives.
You will be responsible for:
Managing the day-to-day operation of the service
Leading, motivating and developing a dedicated staff team
Developing and implementing person-centred support plans
Conducting care needs assessments and risk assessments
Recruiting, inducting and supporting new colleagues
Completing supervisions, appraisals and performance management
Completing medication competencies and medication audits
Attending multi-disciplinary meetings
Managing budgets and resources effectively
Completing audits, reports and quality reviews
Ensuring compliance with CQC regulations, contractual requirements and company policies
Driving continuous improvement and embedding best practice throughout the serviceWho Are We Looking For?
We're interested in our Registered Service Manager having both the right values and the right experience.
The ideal candidate will:
Have previous experience as a Registered Manager or within a care management role
Be willing and able to undertake CQC registration
Hold a Level 5 Diploma in Health & Social Care, or be willing to work towards it
Have experience supporting individuals with learning disabilities, autism and physical disabilities
Have a strong understanding of quality, compliance and governance
Be a confident leader who can inspire, motivate and develop teams
Be resilient, organised and solutions-focused
Bring fresh thinking and a passion for continuous improvementMost importantly, you'll be a visible leader who enjoys being part of the service, building positive relationships and creating a culture where both colleagues and the people we support can thrive.
Why This Role?
This isn't simply about maintaining a service – it's about shaping its future.
You'll inherit a fully staffed service with experienced team members, strong relationships with the people we support and a home that is already full of warmth and personality. We're looking for someone who can build on those strengths, create a clear vision, drive excellence and help the service achieve its full potential.
If you enjoy leading from the front, developing teams and making a lasting difference, this is a fantastic opportunity to put your stamp on a service and see the impact of your leadership every day.
Why Choose Us?
We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and continuing throughout your career, with opportunities for progression and job security within a sector-leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting.
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references