Job Title: Retail Assistant
Reporting to: Store Manager
Location: London
Type: Full and part time contracts available
OVERVIEW
This is an exciting opportunity to join our luxury retail team in London. As a Retail Assistant, you are naturally passionate about delivering an exceptional customer experience, with an infectious eye for detail and unwavering standards.
Your high emotional intelligence allows you to connect deeply with clients, providing exquisite service that cultivates loyalty. While working towards individual targets, you’ll thrive in a collaborative team environment where collective success is celebrated.
With a strong knowledge of the fragrance and beauty industry, you effortlessly convey your passion for the Perfumer H brand, inspiring customers through your expertise and enthusiasm.
KEY REQUIREMENTS
- Deliver "best in class" customer service to grow a client base.
- Supporting the Store Manager to ensure the best visual standards within your store to create an exciting environment for your customers and team.
- Monitor stock and product levels in store.
- Keep up to date with product knowledge to ensure you are knowledgeable and offering the best styling advice to your customer.
- An agile mindset that can adapt to new challenges and ‘in the moment’ situations.
- Knowledge of enhancing the consumer experience in a fragrance led retail environment.
- Keen interest in upcoming trends within Fragrance and Beauty Retail, especially in the luxury market.
- Excellent organisational skills, ability to multi-task, prioritise efficiently and achieve deadlines.
- Excellent communication and interpersonal skills.
- Experience in a retail environment.
- Being bilingual or multilingual is a bonus.
CURRENT OPPORTUNITIES
We are currently recruiting for the following positions across our London retail team:
Full-Time Retail Assistant – Chiltern Street
Join our passionate team on Chiltern Street, working alongside a close-knit group to deliver an exceptional luxury retail experience in one of Perfumer H's London stores.
Full-Time & Part-Time Retail Assistants – Selfridges London (Opening August 2026)
We are delighted to be opening our new Perfumer H concession in Selfridges this August and are looking for passionate fragrance enthusiasts to join us on this exciting journey. This is a unique opportunity to be part of a brand-new launch, helping to establish Perfumer H within one of the world's most iconic department stores while delivering the exceptional service and craftsmanship our brand is known for.
Perfumer H is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.
Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process.
Applications by email with your CV & Cover Letter to careers@perfumerh.com