Band 5 equivalent (£15.88–£19.33 per hour, depending on experience)
Part-Time
Sussex
We're currently recruiting for an experienced IT Engineer to join a well-established public sector organisation on a temporary basis to provide cover for a period of long-term sickness absence.
This is an excellent opportunity for a skilled 2nd Line IT professional to support a large and diverse user base, working within a busy IT operations team delivering high-quality technical support across multiple sites.
The Role
You'll provide 2nd line technical support to over 5,000 users across a range of operational environments, troubleshooting complex IT issues while supporting the ongoing maintenance and improvement of IT services. The role offers variety, with opportunities to work across desktop support, infrastructure, networking, telecoms and systems administration as required.
Key Responsibilities
* Provide 2nd line technical support and resolve IT incidents efficiently.
* Install, configure and maintain hardware, software and IT systems.
* Support Microsoft technologies including Windows, Microsoft Office, Exchange and Active Directory.
* Assist with server, networking and infrastructure support.
* Manage user accounts, IT equipment and system changes.
* Support IT projects, upgrades and service improvements.
* Assist with more complex technical issues and provide guidance to junior team members where required.
* Ensure IT systems remain secure, reliable and operating effectively.
About You
We're looking for someone who has:
* Previous experience in a 2nd Line IT Support or IT Engineer position.
* Strong technical knowledge of Microsoft environments, including Windows, Office, Exchange and Active Directory.
* Experience supporting server and networking technologies.
* Excellent troubleshooting, communication and customer service skills.
* Relevant IT qualifications or equivalent commercial experience.
* A full UK driving licence and access to a vehicle, as travel between sites across Sussex is essential.
Working Hours
The preferred working pattern is:
Monday to Wednesday
09:00 - 15:00
However, there is flexibility to accommodate preferred hours between 08:00 and 18:00, making this an ideal opportunity for candidates seeking part-time or flexible working arrangements.
What's on Offer
Band 5 equivalent pay (DOE)
Part-time, flexible working hours
Opportunity to work within a large, established organisation
Diverse technical environment with varied day-to-day responsibilities
Immediate start available
If you're an experienced IT Support Engineer looking for your next contract opportunity, we'd love to hear from you. Apply today with your up-to-date CV for immediate consideration
Salary description
£15.88 - £19.33 per hour