Workspace Services Administrator / Receptionist

Workspace Services Administrator / Receptionist

Rate of pay: £15.71 PAYE or £20.65 Umbrella per hour
Job Type: Full-time, temporary (37.5hrs per week)
Location: Hatton Garden & SouthgateOverview

This role supports the Workspace Services team with a wide range of reception and administrative duties. You will be responsible for delivering a professional front-of-house experience while assisting with operational processes such as asset management systems, cost control, and general team administration.

Day-to-Day Responsibilities

Act as the main point of contact for staff, visitors, clients, and suppliers
Manage reception duties, ensuring a professional and welcoming environment
Enhance building user experience through effective visitor management
Carry out general administrative tasks including copying, filing, mailing, and document preparation
Support maintenance operations by raising and closing reactive, planned, and scheduled job requests via CAFM systems
Raise purchase orders and process invoices through the helpdesk system, ensuring timely submission to Head Office
Maintain supplier records, documentation, and tracking systems
Assist in managing training records, certification documentation, and return-to-work records
Monitor and replenish stock required for Workspace Services operations
Organise meetings, take minutes, and track actions
Coordinate meeting room bookings and provide hospitality where required
Work collaboratively with colleagues and provide cover when needed
Carry out additional administrative or operational tasks as delegated by management
Follow health and safety procedures and support a safe working environment

Skills & Experience Required

Previous experience in a reception, facilities, or office administration role
Strong IT skills, including Microsoft Office
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong organisational skills with attention to detail
Ability to build relationships with stakeholders and service users
Customer-focused with a professional and approachable mannerKey Competencies

Customer-focused approach
Strong collaboration and teamwork skills
Confident communicator with the ability to influence
Ability to manage relationships with suppliers and internal stakeholders
Proactive and organised working styleAdditional Information

Ensures confidentiality of all personal and organisational data
Complies with health & safety and workplace policies
Promotes a positive, inclusive, and professional working culture
May be required to undertake additional duties aligned with the roleTo apply for the Workspace Services Administrator / Receptionist position, please submit your CV for consideration