Our client, a highly successful and growing professional services organisation based in St Albans, is looking for an Account Manager to join their friendly and supportive team. This is a fantastic opportunity for someone who enjoys managing client relationships, coordinating projects and delivering an outstanding customer experience.
Working with a portfolio of clients, you'll be the main point of contact throughout the client journey, ensuring projects run smoothly, expectations are managed and clients receive a first-class service at every stage.
What’s in it for you?
* Salary £25,000 - £30,000 depending on experience
* Hybrid and flexible working
* 25 days holiday plus bank holidays
* Holiday buy and sell scheme
* Private medical insurance (after probation)
* Pension scheme
* Life assurance
* Employee Assistance Programme
* Career development and funded training opportunities
* Modern offices and regular company social events
Key Responsibilities
* Managing and developing relationships with a portfolio of clients
* Acting as the primary point of contact throughout the client lifecycle
* Coordinating projects and ensuring deadlines are achieved
* Providing clear and professional communication to clients and stakeholders
* Managing client expectations and resolving queries effectively
* Reviewing documentation and financial information with a high degree of accuracy
* Ensuring all compliance and administrative requirements are met
* Maintaining accurate records and updating internal systems
* Working closely with internal departments to deliver successful outcomes for clients
What the employer is looking for:
* Previous experience in Account Management, Client Services, Customer Success or Relationship Management
* Excellent communication and interpersonal skills
* Strong organisational skills with the ability to manage multiple priorities
* Comfortable working in a fast-paced, target-driven environment
* Numerate with strong attention to detail
* Confident handling challenging conversations professionally
* A proactive and positive approach to problem-solving
* Strong team player with a collaborative working style
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted
Salary description
£25000.00 - £30000.00 per year