Location: Cheltenham Central
Pay Rate: £13.85 per hour
Contract: Temporary (4 weeks initially) with an excellent opportunity to become permanent
We're delighted to be recruiting for a brand-new clinic opening in the heart of Cheltenham. This is an exciting opportunity for a friendly, organised and professional Receptionist / Administrator to join the team from the very beginning and help create an outstanding experience for every client who visits.
Starting on a 4-week temporary contract, this role offers a strong opportunity to become permanent for the right candidate.
If you're passionate about delivering exceptional customer service, enjoy working with people and take pride in creating a welcoming environment, we'd love to hear from you.
Shift Patterns Available
Please note, candidates must be able to commit to one of the following fixed shift patterns:
Option 1 * Monday: 8:00am - 5:00pm
* Tuesday: 10:00am - 7:00pm
* Wednesday: 8:00am - 5:00pm
Option 2 * Thursday: 8:00am - 5:00pm
* Friday: 8:00am - 5:00pm
* Saturday: 9:00am - 4:00pm
The Role
As the face of the clinic, you will be responsible for ensuring every client receives a warm welcome and outstanding service from arrival through to departure. You'll play a key role in the smooth day-to-day running of reception while providing valuable administrative support to the wider team.
Key Responsibilities
* Welcoming clients and visitors in a friendly and professional manner
* Onboarding new clients and completing registrations accurately
* Providing exceptional customer service and support to existing clients
* Handling incoming telephone calls and email enquiries efficiently
* Scheduling appointments and assisting with general client enquiries
* Maintaining a clean, organised and welcoming reception area
* Completing administrative duties including data entry, filing and document management
* Supporting the wider team with day-to-day administration tasks
* Ensuring a consistently positive customer experience for all visitors
About You
* Previous experience within a receptionist, administration, customer service or front-of-house role
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* Confident using Microsoft Office and other computer systems
* Able to manage multiple tasks and prioritise workloads effectively
* Professional, reliable and team-oriented approach
* Passionate about delivering outstanding customer service
What's on Offer
* £13.85 per hour
* Central Cheltenham location
* Opportunity to join a brand-new clinic from launch
* Friendly and supportive team environment
* Excellent temp-to-perm opportunity for the right candidate
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.85 - £13.85 per hour