Location: Long Crendon, Office Based
Contract Details: Permanent, Full-Time
Hours:
Monday to Friday, 8:30am - 5:00pm (1-hour lunch break)
Saturday shift, 8:30am - 12pm on rota basisSalary:
From £25,000 per annum, depending on experience.
Benefits & Perks:
22 days annual leave, increasing annually up to 25 days, plus bank holidays
Company pension scheme
Life insurance
Free onsite parking
Onsite gym facilities
Overtime opportunities on Saturdays during peak season (October - April)
Friendly and supportive family-run business environmentResponsibilities:
Handle customer sales enquiries via telephone
Respond to customer emails and provide timely updates
Process sales orders and group orders accurately
Maintain and update customer records on the internal database
Assist customers visiting the site
Collaborate with colleagues across departments to deliver excellent customer service
Escalate and communicate any issues to management as required
Support the team during busy periods and contribute to the smooth running of operationsEssential Skills:
Previous experience in a customer service, sales, or administrative role
Experience processing orders or handling sales enquiries is beneficial
Strong verbal and written communication skills
Excellent attention to detail
Good organisational and multitasking abilities
Ability to work effectively in a fast-paced environment
Professional and customer-focused approach
Strong team-working skills
Proactive and hands-on attitudeTechnologies:
Internal CRM/Database Systems
Microsoft OfficeIf you are an organised and customer-focused individual looking to join a successful family-run business, we'd love to hear from you. Please apply via this job site or contact us directly on (phone number removed).
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£25000.00 - £28000.00 per year