Location: Norwich, Norfolk
Salary: £40,000–£46,000 per annum + 1 in 4 Call Out
(Up to £46,000 for engineers with OFTEC/Oil qualifications)
Job Type: Permanent, Full-Time
We are recruiting on behalf of our client for an experienced Domestic Gas Service & Breakdown Engineer to cover the Norwich, Norfolk area.
This role involves carrying out servicing, fault finding, and repairs within private residential properties. You will typically complete 6–8 jobs per day, delivering a high standard of workmanship and exceptional customer service. You will also liaise with major insurance providers when required.
Key Responsibilities
* Service, diagnose faults, and repair domestic gas boilers and heating systems.
* Carry out repairs safely and efficiently in private residential properties.
* Complete 6–8 jobs per day while maintaining a high standard of work.
* Deliver excellent customer service and build positive relationships with customers.
* Complete all job reports and documentation accurately.
* Ensure all work complies with current Gas Safe regulations and industry standards.
* Communicate effectively with customers, office staff, and insurance providers where required.
Requirements
* Valid domestic gas qualifications: CCN1, CENWAT, HTR1, and CKR1 (essential).
* OFTEC/Oil qualifications are advantageous and attract the higher salary band.
* Minimum of 3 years' experience in domestic gas service and breakdown work.
* Full UK Driving Licence.
* Clean DBS.
* Strong fault-finding and diagnostic skills.
* Excellent communication and customer service skills.
* Ability to work independently and manage your own workload.
Benefits
* Competitive salary of £40,000–£46,000.
* 1 in 4 call-out rota.
* Private pension.
* Ongoing training and professional development.
* Company-funded training courses to support career progression.
* Supportive team environment with opportunities for long-term development.
If you're an experienced Domestic Gas Service & Breakdown Engineer looking for your next opportunity in the Norwich, Norfolk area, we'd love to hear from you. Apply today with your CV, and a member of the MarkMay team will be in touch
Salary description
£40000.00 - £46000.00 per year