Business Support Officer

Business Support Officer

Location: Bournemouth, UK (Hybrid - with a requirement to attend the office one day per week and flexibility to work across sites when required.)

Start Date: ASAP / June 2026

Contract Length: Until January 2027

Payrate: £14.82 per hr. via PAYE/ £19.09 per hr. via Umbrella

Job Purpose :

We are seeking an experienced and highly organised Business Support Officer to provide accurate and efficient administrative support across Transport and Engineering services. The role involves a varied workload including processing purchase orders and invoices, supporting highway searches and Building Control applications, assisting with Street Naming and Numbering enquiries, monitoring shared mailboxes, and liaising with internal and external stakeholders. The successful candidate will be confident using Microsoft 365, spreadsheets and business systems, with strong attention to detail and the ability to manage competing priorities. This is a flexible and collaborative role suited to someone who can work independently, communicate effectively, and remain calm in a busy service environment

Job Overview:

Be an integral and active member of the Transportation Support Team, working collaboratively with colleagues to support the effective and timely delivery of the service. The Transportation Team provides support to a wide range of teams and directorates, including Transportation, Engineering and Building Control. We are seeking an experienced individual who can multi-task across disciplines, as this role includes a variety of ad hoc tasks. These include arranging travel and accommodation, supporting highway searches, assisting with Building Control applications, processing purchase orders and raising income invoices, carrying out map work using MasterGov and StatMap, and monitoring an external general enquiry mailbox.

Key Responsibilities:

Provide accurate and efficient administrative support to the various teams supported by the role
Accurately process invoices and create purchase orders. Make purchases using a company P-card and raise income invoices to support the efficient running of financial operations.
To process personal search enquiries for our searches team and register and update Building Control records.
Assist the Street Naming and Numbering team with applications and enquiries relating to new developments and the renaming of properties.
Act as a point of contact for external stakeholders to cover incoming enquiries from our mailboxes, responding where possible and escalating more complex queries to the relevant teams.
Liaise and communicate effectively with multiple stakeholders to resolve issues and progress required actions in a timely manner.
Improve team productivity by monitoring systems currently in place, identifying and raising opportunities for efficiencies, and implementing improvements where possible.Specific Qualifications and Experience:

Robust competency working with data, spreadsheets and Microsoft 365 to
Business administration qualification and / or proven experience in a business support or administrative role.
Knowledge of business support functions.
Excellent communication skills, both written and verbal.
A flexible and collaborative approach to working across teams.
Ability to work independently and as part of a team.

Personal Qualities & Attributes

High level of resilience and attention to detail, with the ability to remain calm under pressure.
Well organised and able to prioritise and carry out tasks accurately to tight deadlines.
Good interpersonal, communication and literacy skills - both written and verbal.
Effectively uses IT to complete day-to-day tasks.
Uses own initiative and is self-motivated.
Prepared to work flexibly in a fast-moving and constantly changing environmentJob Requirements:

Must be able to travel, using public or other forms of transport where viable, or by holding a valid UK driving licence with access to own or pool car.
Location: Bournemouth but with flexibility across sites as required.
One day's attendance per week in the office - flexible on the day of the week.If shortlisted, a recruiter from the team will contact you within 24-48 hours for an initial discussion. The call will come from a Manchester number (either 0161 or +44 161).

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy