This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You'll be responsible for planning and scheduling engineers' workloads, managing appointments and supporting the smooth day-to-day operation of the service.
Key Responsibilities
*
Schedule and coordinate engineers' diaries to maximise productivity and meet service level agreements (SLAs).
*
Allocate reactive and planned maintenance works to the appropriate operatives.
*
Liaise with engineers, subcontractors and customers to arrange and confirm appointments.
*
Monitor work progress and adjust schedules to respond to changing priorities.
*
Ensure all scheduling information is accurately recorded and updated on the relevant systems.
*
Handle incoming telephone and email enquiries professionally and efficiently.
*
Work closely with operational teams to ensure jobs are completed within agreed timescales.
*
Produce reports and provide administrative support where required.
About You
We're looking for someone who is highly organised, customer-focused and able to thrive in a fast-paced environment. You will have excellent communication skills and be confident managing multiple priorities simultaneously.
You'll ideally have:
*
Previous experience in a scheduling, planning or coordination role.
*
Experience within facilities management, property maintenance, social housing or a similar environment would be advantageous.
*
Strong organisational and time management skills.
*
Excellent IT skills, including experience using scheduling or job management systems.
*
A proactive approach with strong attention to detail.
*
The ability to work effectively both independently and as part of a team.
What's on Offer
*
Salary of £25,000 - £30,000, depending on experience.
*
12-month fixed-term contract.
*
Opportunity to join a well-established and respected facilities management business.
*
Supportive team environment.
*
Convenient Basildon location.
If you're an organised scheduler looking for your next opportunity with a reputable facilities management organisation, we'd love to hear from you.
Apply today or contact Hyperion Partners for a confidential discussion
Salary description
£25000.00 - £30000.00 per year