Our client, a Domiciliary and Live In Care service, is seeking an ambitious and results-driven Business Development Lead to drive the growth of the new home care branch in Epping which is a secondary branch to an existing, successful branch. This is a hands-on role focused on increasing client referrals, building strong relationships within the local healthcare community, and expanding our client base while maintaining the highest standards of care.
The successful candidate will be responsible for developing and implementing a local growth strategy with the support of the Operations Director, identifying new business opportunities, and establishing the branch as a trusted provider of home care services across Epping and the surrounding areas.
Key Responsibilities
Business Growth & Development
Develop and execute a local business development strategy to achieve branch growth targets.
Identify and secure new sources of referrals from healthcare professionals, local authorities, hospitals, GP practices, community organisations, and private clients.
Build and maintain strong relationships with key stakeholders across health and social care sectors.
Attend networking events, community meetings, and industry forums to raise awareness of our services.
Monitor local market trends, competitor activity, and opportunities for expansion.
Relationship Management
Act as the primary point of contact for prospective clients and referral partners.
Conduct meetings and presentations to promote the home care service.
Maintain regular communication with existing referral sources to strengthen partnerships.
Develop community engagement initiatives that enhance the branch's local presence and reputation.
Marketing & Brand Development
Support local marketing campaigns and promotional activities.
Work with the wider team to develop effective digital and community-based marketing initiatives.
Represent the organisation professionally at events, exhibitions, and networking opportunities.
Help generate positive client testimonials and case studies.
Performance & Reporting
Track business development activity and report on key performance indicators.
Maintain accurate records of leads, referrals, conversions, and partnership activities.
Produce regular reports on business development performance and growth opportunities.
Essential Skills & Experience
Proven experience in business development, sales, account management, or relationship management within the care sector
Strong networking and relationship-building skills.
Ability to work independently and manage multiple priorities.
Full UK driving licence and access to a vehicle.
Strong organisational and reporting skills.
Desirable Skills
Epping based or familiar with the area
Knowledge of the local health and social care landscape in Essex.
Experience working with local authorities, NHS organisations, or healthcare providers.
Understanding of CQC-regulated services.
Self-motivated and target-driven.
Passionate about improving care outcomes for people in the community.
Confident, professional, and approachable.
Entrepreneurial mindset with a proactive approach to problem-solving.
Strong commitment to quality and customer service.
On Offer
£30,000 pa with bonus structure for new referrals
Opportunity to play a key role in the growth of an expanding home care service.
Ongoing training and professional development.
Supportive and collaborative working environment.
Opportunity to make a meaningful difference within the local community
Salary description
£30000.00 - £30000.00 per year