We are seeking an organised and customer-focused Internal Sales Executive to join our client based near Basingstoke. This role plays a key part in supporting sales growth, customer satisfaction and the effective management of the end-to-end sales process.
You will be responsible for managing customer enquiries, preparing quotations, maintaining CRM data and supporting marketing activities, helping the business achieve its growth objectives. Due to the nature of the products and customer base, this role would ideally suit someone with a technical or engineering background who can confidently engage with customers in a technical environment.
Key Responsibilities:
* Support the sales team with customer quotations and contracts
* Prepare, price and issue customer quotations and price lists
* Manage and maintain CRM data accurately and effectively
* Support timely release of customer quotations to meet sales targets
* Handle customer sales enquiries by phone and email in a professional manner
* Manage customer communications, emails and follow-ups effectively
* Support customer satisfaction through effective call handling and communication
* Liaise with internal and group functions on sales and marketing topics
* Assist with marketing activities including email campaigns and social media posts
* Support annual marketing planning
What We’re Looking For:
* Previous experience in an internal sales, sales support or customer-facing commercial role
* Experience working within an engineering, manufacturing or technical environment is highly desirable
* Familiar using SAP and managing sales data
* Strong organisational skills with the ability to manage multiple priorities
* Excellent communication skills, both written and verbal
* Commercial awareness with a customer-focused mindset
* Confidence handling customer enquiries by phone and email
* Proficient in Microsoft Office applications
* Experience supporting marketing activities is desirable
Benefits:
* Free onsite parking
* 37.5-hour working week
* Pension scheme, life insurance and income protection (subject to successful probation)
* 22 days holiday + 3 additional days at Christmas + bank holidays
Apply now if you are an organised and proactive Internal Sales Executive looking to develop your career within a growing technical focused organisation
Salary description
£30000.00 - £32000.00 per year