Location: Medway, Kent
Contract: Temporary (approx. 3 months)
Rate: Up to £15.06
Hours: Full-time
About the Role:
Our Client is seeking an experienced Rehousing Officer to join their Housing Needs team on a initial three‑month assignment. This role is focused on supporting individuals and families in housing need, with a strong emphasis on placing homeless households into suitable temporary accommodation.
You will play a key role in delivering a responsive and effective rehousing service, ensuring statutory responsibilities are met while providing practical support and advice to vulnerable households.
Key Responsibilities:
* Identify and secure suitable temporary accommodation for homeless households
* Conduct visits to households to arrange tenancy sign‑ups and support Housing Benefit applications
* Provide welfare advice and support to customers in housing need
* Manage rent accounts, ensuring income is maximised and appropriate support is offered where needed
* Assess social housing applications in line with allocations policy, including investigation and verification
* Maintain accurate records on internal housing systems
* Offer proactive advice and guidance to applicants in line with statutory duties and housing policies
* Plan and coordinate both immediate and future placements, ensuring efficient use of available accommodation
* Liaise with stakeholders and partners to support service delivery and positive outcomes
About You:
* Previous experience in housing, homelessness or rehousing services
* Strong understanding of housing legislation and allocation processes
* Experience working with vulnerable individuals and households
* Excellent organisational and case management skills
* Strong communication and interpersonal skills
* Ability to manage a varied workload and work under pressure
* Confident using IT systems and maintaining accurate records
This is an excellent opportunity for a housing professional to make an immediate impact within a busy and rewarding service.
About Morgan Jones
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Salary description
£15.06 - £15.06 per hour