We're seeking a proactive and detail-oriented Sales Administrator to become an integral part of a successful and expanding organisation.
This is a varied and rewarding role where you'll be responsible for ensuring orders are processed efficiently, customers receive excellent service, and operations run smoothly behind the scenes. You'll work closely with customers, transport providers, warehouses, and internal teams to ensure products are delivered accurately and on time.
As Sales Administrator, you'll play a key role in supporting the order fulfilment and customer service process from start to finish.
You'll be responsible for coordinating orders, arranging deliveries, maintaining accurate system records, and providing customers with timely updates, ensuring a seamless experience throughout the sales journey.
Key Responsibilities
* Processing customer orders accurately and efficiently
* Managing order administration and maintaining records within internal systems
* Coordinating deliveries with transport providers and warehouse partners
* Producing relevant order and dispatch documentation
* Communicating with customers regarding orders, deliveries, and stock availability
* Managing amendments, acknowledgements, and updates relating to customer orders
* Monitoring transport arrangements to ensure cost-effective and timely delivery solutions
* Supporting the sales team with general administrative requirements
* Assisting with product samples and customer requests
* Managing stationery supplies and office administration tasks
* Handling incoming and outgoing post, including international shipments
* Building strong working relationships with customers and internal departments to ensure excellent service delivery
About You
* Highly organised with excellent attention to detail
* Able to manage multiple priorities in a busy environment
* A confident communicator with strong customer service skills
* Proactive, positive, and solutions-focused
* Comfortable working with systems and administrative processes
* A strong team player who is happy to support colleagues when needed
* Adaptable, flexible, and willing to take ownership of their workload
Previous experience within administration, customer service, sales support, order processing, logistics coordination, or office support would be highly advantageous.
Why Apply?
* Join a growing and supportive business
* Enjoy a varied role with genuine responsibility
* Work closely with multiple departments across the organisation
* Develop valuable skills in customer service, logistics, and sales support
* Be part of a collaborative team where your contribution makes a real difference
Interested?
If you're an organised administrator who enjoys delivering excellent customer service and thrives in a fast-moving environment, we'd love to hear from you. Please contact Gemma at Adecco for a chat today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£25000.00 - £29000.00 per year