This position operates within a high-end private aviation environment, supporting VIP customers, engineers, contractors and visitors within a customer-facing setting where white-glove service standards are expected alongside robust security compliance.
Location: Farnborough
Rate of Pay: £18.33 per hour
Shift Pattern:
- Night Team Leader - (Apply online only) (42 hours per week)
- Weekend Team Leader - Saturday & Sunday (Apply online only) (24 hours per week)
Contract Type: Permanent
Your Time at Work
The Security Team Leader plays a key role in the day-to-day management of the security operation, ensuring officers are supported, operational standards are maintained, and customer expectations are consistently exceeded.
This is a hands-on leadership role requiring a confident individual who can balance operational oversight, customer service, compliance and team development whilst leading by example.
The successful candidate will act as a key point of contact between Security Officers, management and the client, ensuring the operation remains safe, professional and efficient at all times.
Duties include, but are not limited to:
- Leading and supporting Security Officers on shift, ensuring duties are completed safely and effectively.
- Maintaining high standards of customer service, professionalism and presentation across the team.
- Acting as the first point of escalation for operational issues, incidents and employee concerns.
- Monitoring patrol compliance, access control activities, CCTV and alarm activations.
- Conducting investigations into incidents, accidents and security concerns, raising reports where required.
- Reviewing incident reports and operational documentation to ensure accuracy and quality.
- Supporting performance management, coaching and development of Security Officers.
- Conducting shift briefings, handovers and communicating key operational information.
- Liaising with on-site personnel, visitors, contractors and customers in a professional manner.
- Supporting front-of-house operations and customer-facing activities where required.
- Maintaining operational effectiveness, compliance and site security standards.
- Ensuring company policies, client procedures and regulatory requirements are followed at all times.
- Assisting Security Management with staffing, absence management and operational planning.
- Completing any other reasonable duties required by the company, management team or client.
You will be provided with the necessary training, equipment and uniform to carry out the role confidently and professionally in accordance with security regulations, client requirements and G4S policies and procedures.
Our Perfect Worker
To be considered for employment with G4S in this role, you must be able to meet the following minimum requirements:
- Unrestricted right to work full-time in the UK for a minimum period of 12 months.
- Must have been a UK resident for the previous three years.
- Exceptional verbal and written English communication skills.
- Strong leadership, communication and interpersonal skills.
- A polished, professional and customer-focused approach.
- Previous supervisory, team leader or leadership experience.
- Strong computer literacy and confidence using multiple systems.
- Excellent report writing and administration skills.
- The ability to remain calm under pressure and make sound decisions.
- Excellent personal presentation and professionalism.
- Flexibility to support operational requirements where necessary.
- A full UK Driving Licence is essential.
- Must be able to pass the CRC check.
- Must be able to pass all required training.
- Must have a five-year checkable employment history or be able to provide documentary evidence covering any periods of unemployment, self-employment or education.
Desirable:
- Aviation Security experience.
- Experience within a customer-facing, corporate, aviation, concierge or hospitality environment.
Key Information and Benefits
- Workplace pension scheme
- Life assurance benefit
- Contributory Healthcare Scheme
- Eye care vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free uniform provided
- Overtime paid at normal rate
Job Ref: 1G4S (G565)
G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!
About Staffline
Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Salary description
£18.33 - £18.33 per hour