Design Technician

SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.

Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker.

A Fantastic Opportunity: Design Technician

Looking for your first step into electrical design? Ready to build a career with a company that genuinely invests in you? At SP Electricity North West, we’re powering communities—and we want you to be part of it.

We’re on the lookout for a motivated and customer focused Design Technician to join our team. Whether you’re early in your career or transitioning from hands-on electrical work, this is your chance to learn, grow, and make a real impact.

What you’ll be doing

You’ll support the design and delivery of low voltage (LV) electricity connections across our network. No two days are the same, you’ll be:

* Designing and pricing LV connections, service alterations and upgrades

* Supporting new connections, additional load requests, diversions and reinforcement projects

* Ensuring all connections related infrastructure is designed in accordance with licence conditions, policy and standards. Creating cost-effective, compliant design solutions

* Accountable for meeting the requirements of guaranteed standards of performance targets (GSOP) and licence conditions

* Working with customers to deliver a 10/10 experience every time

* Helping to manage enquiries and resolve issues quickly and professionally

* Supporting regulatory reporting and performance targets

* Learning from experienced colleagues—and potentially mentoring others as you grow

* Carrying out site inspections when needed

The successful candidate must, at the start of employment have permission to work in the UK without sponsorship.

What we’re looking for

We welcome applications from individuals with diverse backgrounds and experiences who meet the following criteria:

* ONC/HNC in Electrical Engineering or equivalent (desirable)

* Experience in the electricity industry

* Knowledge of health & safety requirements - Health and Safety at Work Act.

* Experience in a customer-facing role and familiarity with CSAT scoring.

* Experience of working to targets and confident in a fast paced high volume, results driven organisation.

* Strong communication and customer service skills

* A collaborative, adaptable approach

* Analytical thinking and attention to detail

* A full clean driving licence

Having hands-on electrical experience (e.g. electrician background) and an understand LV network design or construction environments would be advantageous.

What we’re offering

We value your expertise and in return, you’ll receive:

* An annual bonus scheme

* 26 days annual leave increasing with length of service

* An employee rewards portal offering discounts on several well-known brands

* A market-leading contributory pension scheme

* Employee assistance programme

* Opportunity for professional development through our L&D function.

Our Commitment to Inclusion

We’re proud to foster a workplace where everyone can thrive. We celebrate diversity and are committed to building a team that reflects the communities we serve. We believe that embracing our differences makes us stronger.

If you need any adjustments or support during the application process, please contact our Recruitment Team.

Any offer made will remain conditional until pre-employment checks are complete to level deemed satisfactory by SP Electricity North West. Due to the nature of this role, the following pre-employment checks will be required; references from previous employers, a Medical Appointment including a Drug & Alcohol test and a Disclosure & Barring Service (DBS) check.

We reserve the right to close this vacancy early.

We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable (external only)