Set on the banks of the River Avon in the beautiful Roman city of Bath this is an amazing opportunity to represent the global Gordon Ramsay restaurant brand.
An exciting opportunity has arisen for an ambitious and outgoing Head Host to join our truly talented team to play a key role in the opening of our Gordon Ramsay Bread Street Kitchen at DoubleTree by Hilton Bath.
If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!
What we offer
- £28,000 per annum, plus Generous Service Charge
- Permanent, full-time contract (40hrs per week)
Benefits
• Worldwide employee discount at Hilton Hotels through Go Hilton program
• Hotel discounts across all Axiom Hospitality hotels- colleague rates and up to 50% discount on F&B
• 28 days holiday, including bank holidays, increasing yearly to 33 days
• Discounts across retail, restaurants, events and more through our benefits & rewards portal
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing.
• Use of Stream Financial Wellbeing platform, allowing instant access to your pay.
• Yearly complimentary Axiom Xcape stayover after one year of service.
• A growing team with great training, progression and promotion opportunities
• Rewards for referring a friend: referral bonus for recommending a new team member (not for a department you manage)
• Free meals whilst on shift
• Length of service awards, ranging from 1 year to 3, 5 10 and 20-year rewards and more!
Our ideal candidate
We want to hear from confident and highly organised individuals who thrive in a fast paced, quality restaurant environment. The ideal person for this role will possess exceptional interpersonal and communication skills whilst creating a warm and memorable first impression for every guest.
You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.
What you do as a Head Host:
- You pride yourself on being the first and last point of contact within the restaurant, welcoming guests. You’re passionate about delivering fantastic and engaging service to all our guests
- You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams
- You lead, develop, and motivate the hosting team to ensure the team deliver the ultimate guest experience
- You love to ensure that each guest is mad to feel welcome, comfortable, and receives prompt and polite service during their dining experience
- You are confident in managing, training and passing on your knowledge to the more junior members of the team
- You naturally enjoy building rapport with others
- Truly passionate about the Hospitality Industry
- Excellent communication skills, the ability to communicate verbally and in writing
- Previous experience in hotels or premium high volume quality Restaurants is preferred
Having these core skills will put you one step further to joining Axiom Hospitality and the team at DoubleTree by Hilton Bath.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Opportunities for all
At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels’ impact on the environment through internationally recognised ecolabel certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.