We are seeking a dynamic and experienced Group Manager to lead our team and drive operational excellence across multiple departments. The ideal candidate will possess strong leadership skills, a strategic mindset, and a passion for fostering a collaborative work environment. As a Group Manager, you will be responsible for overseeing the performance of your teams, ensuring that all objectives are met while maintaining high standards of quality and efficiency.
Job Purpose:-
* To take full responsibility of the Domestic product for the Group
* To lead and manage the Group Sales team to achieve revenue, margin and contribution targets and To drive revenue and brand awareness through business development/account management and the management of the day-to-day sales activities and move co ordination processes.
* Deliver a consistent superior service in line with the company quality standards.
* Comply with company cash management guidelines.
RESPONSIBILITIES:
* Full responsibility for Group contribution and Daily management of Group sales performance through use of DRR.
* To conduct monthly reviews of Sales and Customer Service Teams.
* To achieve company conversion targets and Manage margins by job (via PF10 report).
* Ongoing management and development of local accounts.
* Manage Customer Service team through adherence to ‘daily task list’.
* Manage all staff to achieve appropriate KPIs.
* To ensure efficient and effective management of all Sales Centres in Group.
* To conduct all relevant recruitment in line with company guidelines.
* Complete weekly trading report and monthly forecast for Group.
* Investigation of claims and complaints.
* To maintain and monitor an up to date training matrix for all Group management, sales and administrative staff.
* Complete all required monthly returns and Compliance to Branch Health & Safety requirements.
* Adherence to company ISO/BAR accreditations and Ensure all payments are collected in line with contract conditions.
KPI’s:
* Achieve annual target.
* Company sales conversions (as per PF04 Report).
* 12 monthly sales reviews and Sales productivity targets via DRR.
* Local account measurement and Sales Centre of the Year.
* Sales Centre compliance table.
* Achieve product margins (via PF10 report).
* Improvement to budgeted claims percentage.
* Branch use again score 95% and Branch service score of 8.7.
* Minimum of 2 quality audits (1 must be international) per month.
* Zero debt over 60 days.
* Minimum health & safety audit score of 90%.
If you are passionate about sales and eager to make a difference, we encourage you to apply for this exciting opportunity.
Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK.
We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
Job Type: Full-time
Benefits:
* Company pension, Cycle to work scheme, Employee discount, On-site parking, Referral programme, Store discount
Ability to commute/relocate:
Manchester M32 0SZ: reliably commute or plan to relocate before starting work (required)
Experience: sales: 2 years (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Salary description
£38000.00 - £40000.00 per year