Who We Are?
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
What we are looking for ?
Owns the design, governance, and delivery of pricing and rate configuration across Opera Cloud and connected systems. Acts as the bridge between Commercial strategy and technical implementation, ensuring scalable, accurate, and compliant pricing operations across all channels and platforms.
Key Responsibilities:
Pricing & Rate Strategy
- Define and govern rate codes, pricing structures, packages, and promotions
- Ensure alignment between commercial requirements and system capabilities
- Validate pricing requests before implementation
- Assess incoming pricing initiatives and change requests
- Perform impact analysis across systems (Opera, ATE, Data Platform, Channels)
- Translate business requirements into technical design and configuration approach
- Own standards and governance for rate and package configuration
- Ensure consistency and accuracy across environments
- Prevent misconfigurations impacting downstream systems
- Drive automation of bulk updates (scripts, tooling)
- Identify and remove manual bottlenecks
- Improve BAU processes to support scalability.
Testing & Environments
- Ensure UAT environments are prepared for pricing changes
- Define and support end-to-end testing requirements
- Work with QA, Data, and Engineering teams to validate outputs.
Integration & Data Dependencies
- Manage dependencies across:
- Opera Cloud
- Pricing engines (ATE)
- Reporting systems (OHRA)
- Data Platform
- External channels (OTA, Meta)
- Ensure pricing consistency across all integrated systems
Stakeholder Management
- Engage with:
- Commercial and Trading teams
- Product and Engineering teams
- External vendors (e.g., Oracle)
- Lead discussions on design decisions and trade-offs
Risk, Incident & Data Integrity
- Monitor pricing accuracy and system behaviour.
- Support incident investigation and root cause analysis
- Drive improvements to reduce recurrence of issues.
Required Skills & experience:
Must Have
- Strong experience in pricing systems or rate management
- Knowledge of PMS platforms (Opera Cloud)
- Experience working with integrated systems and data flows
- Ability to translate business requirements into technical solutions.
Technical / Functional Skills
- Rate code and package configuration
- Understanding of APIs and data flows (e.g., OHIP, analytics feeds)
- Experience with UAT, environments, and release processes
- Exposure to automation tools or scripting for bulk updates.
Soft Skills
- Strong stakeholder management skills
- Analytical and problem-solving mindset
- Ability to work in complex, fast-paced environments
- Ownership and accountability for end-to-end delivery.
Key Interfaces
- Commercial / Trading Teams
- Product & Engineering (Opera, Data Platform)
- QA & Testing Teams
- External Vendors / Oracle
- Pricing Operations & Inventory Teams.
Our X-Factor
- Work ethic: You are a consummate professional.
- Aptitude: You have an innate capacity to transition from project to project without skipping a beat.
- Communication: You have excellent written and verbal communication skills for coordination across projects and teams.
- Impact: You are a critical thinker with an emphasis on creativity and innovation.
- Passion: You have the drive to succeed paired with a continuous hunger to learn.
- Leadership: You are trusted, empathetic, accountable, and empower others around you.