The Natural Doctor Clinic on Harley Street is currently offering an exciting opportunity for a Breast Thermography Scan Technician / Administrative Assistant. This role is ideal for a professional with a genuine interest in natural medicine.
Are you someone who has:
- An interest in health and natural medicine?
- Strong administrative skills?
- A caring and compassionate personality?
- The ability to thrive in a fast-paced environment?
- Experience working within a medical setting?
We are seeking a customer-focused, goal-oriented individual to join our patient support team. The ideal candidate will be driven, able to perform well under pressure, and confident in building rapport with clients.
As pioneers in breast thermography, we offer full training to become a qualified breast scan technician. Excellent telephone manner and strong written and spoken English are essential.
This role also involves comprehensive patient support, including responding to phone and email enquiries, as well as managing orders and supplies of supplements and prescriptions. If you’re looking for a role where you can genuinely make a difference in people’s lives, we would love to hear from you.
For more information, please visit our website: www.thenaturaldoctor.org
Key Responsibilities
- Conducting breast thermography scans
- Providing patient support (phone and email enquiries)
- Booking appointments
- Maintaining and updating patient records
- Escalating patient queries to the doctor
- Ordering medications and supplements
- Managing stock levels
- Supporting the practice manager
Essential Skills & Experience
- Highly motivated, proactive, and quick to learn
- Comfortable working in a challenging, fast-paced environment
- Minimum of 1 year's experience in a customer-facing role
- Experience in a medical setting is a plus
- Excellent verbal and written communication skills with strong attention to detail
- Administrative and clerical experience, including use of databases, Word, Excel, and email
- Good typing speed
- Post-secondary education (desirable)
- Strong problem-solving abilities
- Excellent organisational skills
Salary & Benefits
- Salary: £26,500
- Working hours: Monday to Friday, 8:30/9:00am – 5:30pm on-site
- Generous monthly bonus after successful completion of probation (based on clinic performance)
- Paid overtime
- Private Vitality health insurance after passing probation
- Additional leave over the Christmas period when the clinic is closed