Our client is looking for an experienced operations leader to head up its Direct Labour / Repairs offering, driving high-quality repairs, damp and mould works, and an outstanding resident experience.
The Role
You'll lead the day-to-day delivery of responsive repairs, ensuring safety, compliance and value for money while building a high-performing, customer-focused team.
What You'll Do
* Lead service operational delivery of housing repairs and damp and mould works across
* Drive performance, KPIs and continuous improvement across direct labour teams
* Own budgets, resourcing and value-for-money outcomes
* Champion an excellent, top-quartile resident experience
* Build strong relationships with stakeholders, contractors and the Board
* Create a first-class service repairs function
What You'll Bring
* Significant experience leading / developing commercial repairs, maintenance or direct labour operations
* Strong technical, financial and people-leadership skills
* Sound knowledge of H&S, CDM and regulatory requirements
* A full driving licence and flexibility to travel
Why Apply
This is a high-impact leadership role with real influence over service strategy, offering the chance to shape a growing DL function and make a tangible difference to residents' homes
Salary description
£75000.00 - £85000.00 per year