Colchester
£30,000 - £40,000 Depending on Experience
Are you an experienced IT Support Engineer looking to take the next step in your career?
This is an exciting opportunity to join a growing technology consultancy where you'll move beyond traditional support and gain hands-on experience delivering infrastructure projects, cloud deployments and client solutions.
As a smaller, ambitious business, you'll be given far greater exposure than you might find in a larger organisation. Working closely with experienced consultants and senior engineers, you'll play an active role across a variety of client projects while continuing to develop your technical skills.
This role would suit somebody with a solid 2nd Line Support background who is keen to progress into infrastructure, projects and technical consultancy.
Responsibilities include:
* Supporting the delivery of infrastructure and networking projects.
* Assisting with the installation and configuration of switches, routers, firewalls and wireless networks.
* Supporting cloud migrations and client onboarding projects.
* Assisting with data migration and implementation projects.
* Providing 2nd Line technical support to business clients.
* Troubleshooting Microsoft 365, Windows and network-related issues.
* Working alongside senior engineers on client deployments.
* Building strong relationships with customers and providing excellent technical support.
* Learning new technologies and developing your infrastructure knowledge.
About You
We're looking for somebody who enjoys solving technical problems and is keen to continue learning.
You'll ideally have:
* Experience within a 2nd Line IT Support position.
* Good all-round knowledge of IT infrastructure.
* Exposure to Microsoft 365 and Windows environments.
* Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP).
* Excellent troubleshooting skills.
* Strong communication and customer service skills.
* A genuine desire to develop your career.
* Full UK Driving Licence.
Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies would be advantageous but is not essential.
Salary
* £30,000 - £40,000 depending on experience.
* Ongoing training and mentoring from experienced consultants.
* Exposure to a wide variety of technologies, infrastructure and client environments.
* Genuine opportunity to develop into a Project Engineer or Technical Consultant.
* The chance to be part of a growing business where your contribution will make a real difference from day one.
Searley Owen are acting as an Employment Agency in relation to this vacancy. We will never submit your CV without your permission
Salary description
£30000.00 - £40000.00 per year