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Red Personnel

Client Affairs Officer

Red Personnel Holborn and Covent Garden
22 to 29
32 - 40 hour


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    Red Personnel

    Client Affairs Officer

    Red Personnel Holborn and Covent Garden
    22 to 29
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £22 to £29
    Hours
    32 to 40 hours per week
    Employment type
    temporary

    Job description

    Client Affairs Officer

    Adult Social Care – Finance
    Hybrid (2 days on-site) | Full-time | Monday to Friday - 12 Months 
    £22 per hour PAYE / £29.21 per hour Umbrella

    An excellent opportunity has arisen for an experienced Client Affairs Officer to join a well-established Adult Social Care Finance team within a London local authority on a hybrid basis.

    This role plays a key part in delivering statutory appointeeship and deputyship services, ensuring the financial wellbeing and protection of vulnerable adults across the borough.

    The RoleYou will manage a caseload of clients, taking responsibility for appointeeship, deputyship, property protection, and estate administration. The role requires a strong balance of financial administration, client liaison, and regulatory compliance.

    Key responsibilities include:

    Managing appointeeship and deputyship accounts, ensuring accurate billing, reconciliation, and financial reporting

    Liaising with DWP, banks, and internal stakeholders to secure and manage client income and benefits

    Ensuring all benefit entitlements are identified, claimed, and maintained

    Handling property protection, including storage, inspections, and associated financial assessments

    Supporting Court of Protection processes, including financial decisions, asset management, and property sales

    Administering deceased estates in line with the Care Act, including debt recovery and asset handling

    Coordinating council funerals, ensuring compliance with legislation and sensitivity to cultural considerations

    Attending multi-disciplinary meetings and working closely with care managers and external professionals

    About YouTo be successful, you will bring:

    Experience within Adult Social Care Finance, appointeeship/deputyship, or a similar financial assessment role

    Strong understanding of DWP benefits, financial assessments, and client account management

    Experience supporting vulnerable adults and working within a local authority setting

    Ability to interpret complex financial information and maintain accurate records

    Confident communication skills, with the ability to engage sensitively with clients, families, and professionals

    Proficiency in Microsoft Excel, Word, and case management systems

    Strong organisational skills with the ability to manage competing priorities

    Why Apply?
    Competitive hourly rate: £22 PAYE / £29 Umbrella

    Hybrid working model (2 days on-site)

    Opportunity to work in a meaningful, client-focused role within Adult Social Care

    Gain experience in Court of Protection, estate management, and public sector finance

    This is an ideal role for candidates with experience as a Client Affairs Officer, Appointeeship Officer, Deputyship Officer, Financial Assessment Officer, or Adult Social Care Finance Officer
    Salary description

    £22.00 - £29.00 per hour

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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    Holborn and Covent Garden England

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