Location: Blackburn- BB1
Salary: £28,000 per annum
Hours: Monday to Friday, 8:30am – 5:00pm, with every other Friday finishing at 2:00pm
About the Company
Our client is a well established global manufacturing business with an excellent reputation for quality, innovation and customer service.
They are looking to recruit a proactive and organised Sales Administrator to join their busy commercial office at their Blackburn site.
This is an excellent opportunity for someone who enjoys working in a fast paced environment and takes pride in delivering exceptional customer service and administrative support.
The Role
As Sales Administrator, you will play a key role in supporting the operations team and ensuring the smooth processing of customer orders from enquiry through to delivery. You will be the main point of contact for customers, liaising with internal departments to ensure orders are fulfilled accurately and on time.
Key Responsibilities
Process customer orders accurately using the company's ERP system.
Manage customer enquiries via telephone and email.
Prepare quotations, raising PO's and sales documentation.
Monitor order progress and provide customers with regular updates.
Liaise with production, planning, logistics and purchasing teams to ensure timely deliveries.
Maintain accurate customer records and pricing information.
Resolve customer queries and issues efficiently.
Produce sales reports and support the wider commercial team with administrative tasks.
Build strong relationships with both UK and international customers.
Ensure high levels of customer satisfaction through excellent service.
About You
The successful candidate will have:
Previous experience in a Sales Administrator, Customer Service Administrator or Order Processing role.
Excellent communication skills, both written and verbal.
Strong organisational skills with excellent attention to detail.
The ability to manage multiple priorities within a busy environment.
Good IT skills, including Microsoft Office (Word, Excel and Outlook).
Experience using an ERP or CRM system would be advantageous.
A positive, proactive and team-focused attitude.
Benefits
Competitive salary of circa £28,000
Monday to Friday working hours
Every other Friday finish at 2:00pm
25 days annual leave plus 8 bank holidays
Company pension scheme
Free on-site parking
Stable employment with a successful global manufacturing business
Friendly and supportive team environment
Opportunities for training and career development
Apply Now
If you're an organised and customer-focused administrator looking to join a successful international manufacturing business, I'd love to hear from you.
Apply today with your up-to-date CV for immediate consideration
CV's to (url removed) or call me on (phone number removed) for more information on this fantastic role
Salary description
£28000.00 - £28000.00 per year