HR Operations Manager

Portfolio HR & Reward are proudly working with a reputable organisation based in London who are seeking a HR Operations Manager to join their team on a permanent basis.

Job Title: HR Operations Manager
Job Type: Permanent
Salary: £80,000-£90,000
Location: Remote with occasional travel to their office in London
Start Date: As soon as possible

Key Responsibilities

The HR Operations Manager will provide team leadership and development, overseeing the day-to-day management of the operational team to ensure a proactive, aligned, and responsive HR service.
Fostering team excellence and upskilling team members, setting clear priorities, monitoring performance goals and coaching staff to maintain high professional standards.
Process, compliance, and reporting focus on designing robust HR systems and management reporting that ensure legal compliance, operational consistency and performance tracking.
Administering benefits and pensions ensuring that all schemes are managed effectively and regularly reviewed against market trends and client strategies.
Employee relations and advisory services providing expert oversight on complex grievances and disciplinaries while governing employment policies to match legal obligations.
Empowering people managers delivering proactive coaching and training on key employment cycle stages, including performance, capability, conduct and redundancies.
Strategic projects and reward management, supporting business growth through new bids, executing job evaluations and driving a performance-focused culture.

Required Qualifications & Experience

CIPD qualification (MCIPD/FCIPD) or relevant degree, alongside proven senior-level HR Operations Manager experience within a group environment or senior leadership team.
Strategic planning and commercial acumen involving the ability to interpret business strategy and upcoming legislation, develop organisational plans and proactively anticipate future impacts.
Change and project management experience - leading HR activities through transformation, acquisitions, fast-paced environments and TUPE transfers while balancing conflicting priorities.
Has a background in multi-site operations, preferably with trade union exposure and a proven ability to deliver results independently or through teamwork.
People leadership and team development focus on demonstrating effective leadership skills to train, coach and guide a HR team.
Stakeholder management and influencing skills - confidence to challenge, persuade, and collaborate with peers, managers, and senior executives to establish trust quickly.
Advanced communication and problem-solving capabilities, alongside sound decision-making and creative problem-solving.

If you are interested in this position and specialise in the above areas, please submit your CV to this HR Operations Manager advert.

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INDHRR

The Portfolio Group are acting on behalf of our client in recruiting for this position