This is a varied and fast-paced role, ideal for someone with strong administrative experience who enjoys delivering excellent customer service. You will play a key role in supporting the sales function by processing customer orders, handling enquiries, maintaining customer records, and providing essential administrative support to ensure the smooth day-to-day running of the department.
Key Responsibilities
Process customer and business orders accurately and efficiently
Manage customer enquiries and resolve complaints in a professional and timely manner
Support sales initiatives to help drive business growth and customer orders
Coordinate the dispatch of product samples
Create, update, and maintain customer contracts and records
Act as the first point of contact for customer and internal enquiries
Provide general administrative support as required
About You
The successful candidate will have:
Previous experience in a busy office or administrative role
Strong working knowledge of Microsoft Excel and the wider Microsoft Office suite
Excellent written and verbal communication skills
A passion for delivering outstanding customer service
Strong organisational and time management skills
The ability to prioritise tasks and work independently using their own initiative
A positive, flexible approach with excellent teamwork skills
Exceptional attention to detail and accuracy
Hours & Pay
Monday to Friday
9:00am – 5:00pm
£13.46 per hour
This is a temporary ongoing position, initially for 12 weeks, with the potential for extension.
If you have the relevant experience and would like to be considered for this opportunity, please submit your CV today
Salary description
£13.46 - £13.46 per hour