Lettings Coordinator

Join one of Cambridge's leading residential property teams
Are you highly organised, customer-focused and looking to build a career in residential property? At Bidwells, we're looking for an enthusiastic Lettings Coordinator to join our award-winning Residential team in Cambridge.
Working alongside experienced property professionals, you'll play a vital role in supporting the lettings process from marketing new properties through to successful tenancies. This is a varied, fast-paced role where no two days are the same, offering the opportunity to develop your skills within one of the UK's leading property consultancies.
 
What you'll be doing
As the hub of our busy Lettings team, you'll:

Coordinate the marketing of new rental properties, including photography, EPCs, online listings and social media.
Be the first point of contact for prospective tenants, handling enquiries via phone and email with exceptional customer service.
Register applicants, arrange viewings and manage feedback throughout the lettings process.
Support negotiations and assist with progressing offers through to completion.
Build strong relationships with landlords, tenants and relocation agents.
Assist with referencing, tenancy administration and post-let processes.
Keep our systems, property records and reporting up to date with excellent attention to detail.
 
What we're looking for
You'll thrive in this role if you are:

An organised multitasker who enjoys working in a busy environment.
A confident communicator with outstanding customer service skills.
Proactive, positive and always willing to support the wider team.
Detail-oriented with excellent administrative skills.
Experienced in a customer-facing, property or lettings environment (preferred).
Comfortable using Microsoft Office and keen to learn new systems.
Interested in marketing or digital property promotion (experience is beneficial but not essential).
 
Knowledge of the Cambridgeshire property market or experience using design software such as Photoshop would be an advantage, but isn't essential.
 
Why Bidwells?
At Bidwells, you'll join a collaborative team that's passionate about delivering exceptional service. We invest in our people, provide genuine opportunities for career development, and offer exposure to some of the region's most desirable residential properties.
Whether you're looking to develop a long-term career in lettings or broaden your property experience, you'll be supported by experienced colleagues in a friendly, ambitious and professional environment.
Hours: Monday to Friday, 9:00am–5:30pm (37 hours per week), plus one Saturday morning in every 4–5 weeks (9:00am–1:00pm) on a rota basis.
If you're looking for a role where you can make an impact, develop your career and be part of a successful, supportive team, we'd love to hear from you.
 
Why Bidwells?
We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen.
 
What’s in it for you
Competitive Salary: We recognise and reward talent. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living.
Comprehensive Benefits: Including up to 8% matched pension, private medical insurance, medicash plan, your birthday off work, additional wellness day, paid sabbaticals and lifestyle discounts and perks.
Professional Development: Continuous learning, study support and promotion opportunities.
Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.
Family Friendly: We offer enhanced family leave policies to support individuals close to you.
Work-Life Balance: We value your well-being and offer agile working to support it.
 
Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.
 
Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach.

Department
Lettings
Contract type
Permanent
Hours
37
Salary
DOE
 
REF-(Apply online only)