Assistant Service Manager

Assistant Service Manager | Canterbury
Eleven 11 Recruitment is recruiting on behalf of our client for an Assistant Service Manager opportunity based in Canterbury.
Full Time
£29,012 per annum (pro rata)

We are seeking a proactive, hands-on Assistant Service Manager with a genuine passion for enhancing the quality of life of the people you support. This is an excellent opportunity for someone with leadership experience within social care who thrives in a fast-paced environment and brings a positive, solution-focused approach.
About the Service

This dedicated support service provides care for three adults with learning disabilities, physical disabilities and complex communication needs. Individuals have complex medical needs and require a high level of personal care, including moving and handling support, with one individual requiring PEG feeding.
The service is located in a peaceful rural setting, creating a rewarding working environment. Due to limited public transport access, candidates must hold a full UK driving licence and have access to their own vehicle.

The Role
As Assistant Service Manager, you will work closely with the Service Manager to help deliver a safe, empowering and high-quality service. You will play an active role in supporting and developing staff while promoting person-centred care and independence.
Key responsibilities include:
• Supporting and leading a positive and successful staff team
• Promoting independence through positive risk-taking while maintaining safeguarding standards
• Maintaining knowledge of policies, procedures and best practice guidelines
• Supporting recruitment, staff development and performance management
• Assisting with the day-to-day operational management of the service
• Acting as Service Manager in their absence where required
• Delivering direct support where needed, including personal care and complex support requirements

Working Pattern
Flexibility is essential for this role and you will be expected to work across varying shifts including:
• Early shifts: 7:00am–2:30pm
• Late shifts: 2:30pm–10:00pm
• Bank holidays and weekend shifts across a seven-day rota
• Participation in the on-call rota
• Occasional waking night or sleep-in shifts where required
• Dedicated administration time to support planning and service oversight

Benefits
Our client offers an excellent benefits package including:
• High-quality training and career development opportunities
• Paid enhanced DBS check
• Flexible working opportunities
• Employee shopping discounts including Blue Light Card benefits
• Paid annual leave (pro rata)
• Contributory pension scheme with life assurance
• Free and confidential 24/7 wellbeing, health and counselling support
• Employee referral scheme with bonuses of up to £500

Requirements
• Experience within health and social care, ideally in a supervisory, senior support or leadership role
• Full UK driving licence with access to your own vehicle
• Strong communication and leadership skills
• Compassionate and person-centred approach
• Ability to lead by example and work flexibly

If you are looking for a rewarding opportunity where you can make a real impact and progress your career in social care, apply today through Eleven 11 Recruitment.
Please note: Unfortunately, our client is unable to offer visa sponsorship for this position. Applicants must already have the right to work in the UK.

To apply please call us on (phone number removed) or apply online to (url removed)