HR Manager

HR Manager
Leeds | Hybrid (3 days in office - Wednesday & Friday mandatory)
Ashley Kate are partnering with a high-growth, fast-paced organisation to appoint an ambitious and commercially minded HR Manager. Based in Leeds, this role supports a sizeable operation of circa 400 employees and offers a rare and genuine opportunity to develop into a future Executive-level HR leader.
Important: To be considered, you must have gained experience within either a professional services environment or a call centre/contact centre setting. These sector backgrounds are essential due to the pace, scale, and complexity of the workforce.

HR Manager - The Opportunity
This is far more than a traditional HR Manager role. Reporting to a highly experienced Group HR Director (London-based), you will gain direct exposure to senior leadership and play a critical role in shaping and delivering the people agenda.
With full ownership of the Leeds HR function and responsibility for managing a team of four, this is a high-impact, developmental position designed for an HR professional who is ready to step up, broaden their strategic capability, and progress toward an Exec/Head of HR level role in the near future.

HR Manager - The Role
You will operate as the senior HR lead on-site, balancing both strategic input and operational delivery:

Deliver and embed the people strategy in line with wider business objectives
Drive HR operational excellence, ensuring robust policies, processes, and compliance
Lead on complex Employee Relations and performance management activity with a commercial mindset
Act as a trusted advisor to senior stakeholders, influencing decision-making across the business
Coach and upskill managers, strengthening leadership capability and succession pipelines
Support key people initiatives across talent, engagement, reward, and development
Leverage data and insights to inform decisions and drive continuous improvement
Lead, develop, and inspire a team of HR professionals
HR Manager - About You
We are seeking a high-potential HR leader who is ready to accelerate their career:

Proven HR Manager experience within a professional services or call centre/contact centre environment (essential)
Strong track record of operating in fast-paced, high-volume, or commercially driven settings
Confident managing complex and sensitive ER cases independently
Demonstrated experience developing management capability and driving performance
Exposure to both strategic HR initiatives and hands-on operational delivery
CIPD level 7 qualified or equivalent with strong, up-to-date UK employment law knowledge
Excellent stakeholder management skills, with the confidence to influence and challenge at senior levels
Data-driven, commercially aware, and solutions-focused
Ambitious, motivated, and keen to progress into an Executive-level HR role
Why Apply?
This is a standout opportunity for an ambitious HR Manager seeking clear progression, increased responsibility, and direct exposure to Executive leadership. You'll be fully embedded in a dynamic business, gaining the experience, visibility, and mentorship required to step into a future Head of HR / HR Director role.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

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