š Location: Lambeth, London
š· Pay Rate: Ā£30.67 per hour (Umbrella)
š Contract: Full-Time | Temporary/Agency
š Start Date: ASAP
Help Prevent Homelessness and Change Lives
We are currently recruiting for an experienced Housing Options Officer to join a busy Housing Needs team in Lambeth. This is an excellent opportunity to play a vital role in preventing and relieving homelessness, supporting vulnerable residents, and delivering high-quality housing advice in line with current homelessness legislation.
Working in a fast-paced local authority environment, you'll manage a diverse caseload, carrying out housing needs assessments, developing personalised housing plans, and helping residents secure sustainable housing solutions.
Key Responsibilities
* Undertake comprehensive housing needs assessments and create personalised housing plans in accordance with the Homelessness Reduction Act 2017.
* Manage a complex caseload of households who are homeless or threatened with homelessness.
* Deliver effective homelessness prevention and relief through advice, negotiation, mediation, and advocacy.
* Assess homelessness applications under Part VII of the Housing Act 1996 and make recommendations on statutory duties.
* Provide housing advice through face-to-face appointments, telephone enquiries, and customer drop-in services.
* Assess temporary accommodation needs and arrange placements where appropriate.
* Work closely with private landlords, registered providers, support agencies, and internal teams to secure sustainable housing outcomes.
* Support residents affected by welfare reform, helping them access affordable housing options and maximise their income.
* Maintain accurate, detailed case records and ensure compliance with legislation, statutory guidance, and local authority procedures.
About You
To be successful in this role, you will have:
* Previous experience working as a Housing Options Officer, Homelessness Prevention Officer, or in a similar local authority housing role.
* Strong knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 (Part VII), and current homelessness legislation.
* Experience managing a busy and complex homelessness caseload.
* Excellent negotiation, mediation, and problem-solving skills.
* Experience working with vulnerable individuals and families in challenging situations.
* Strong communication and customer service skills with the ability to build positive relationships.
* Excellent organisational skills and the ability to prioritise competing demands.
* Experience using housing management and case management systems.
What's on Offer?
* Ā£30.67 per hour (Umbrella).
* Full-time agency contract.
* Immediate interview and quick start available.
* Opportunity to work within a busy and supportive Housing Needs team.
* Gain valuable experience in a high-performing London local authority.
* Make a meaningful difference by helping residents avoid homelessness and secure sustainable accommodation.
If you have the experience, knowledge, and commitment to delivering high-quality homelessness prevention services, we'd love to hear from you. Apply today for immediate consideration. For more information contact Natasha Haddon
Salary description
Ā£30.67 - Ā£30.67 per hour