Service Advisor
Guildford Area | Main Dealer | Up to £38,000 OTE
Are you an experienced Service Advisor looking to join a busy, professional main dealer with excellent earning potential and a supportive team?
We're recruiting on behalf of our client for a customer-focused Service Advisor to become a key part of their successful aftersales department. If you have previous motor trade experience and enjoy delivering exceptional customer service in a fast-paced environment, we'd love to hear from you.
What's on Offer?
* Basic Salary: £32,000
* Bonus: Up to £6,000 per year
* OTE: Up to £38,000
* Monday to Friday, 8:00am - 5:30pm
* 1 in 3 Saturdays, 8:00am - 12:00pm
* 25 days annual leave plus Bank Holidays
* On-site parking
* Excellent opportunity to join a well-established main dealer with genuine career development prospects
The Role
As the first point of contact for customers, you'll be responsible for delivering an outstanding service experience from booking through to vehicle collection. Your duties will include:
* Greeting customers and managing service bookings
* Keeping customers updated throughout the repair process
* Liaising with the workshop to ensure efficient workflow
* Explaining completed work and associated costs
* Upselling additional products and services where appropriate
* Maintaining excellent customer satisfaction levels
About You
* Previous experience as a Service Advisor within the motor trade is preferred
* Strong customer service and communication skills
* Organised with the ability to manage a busy workload
* Confident using computer systems and dealer management software
* A positive, professional attitude with a team-focused approach
If you're looking for a rewarding role with a respected main dealer where your hard work is recognised and rewarded, we'd love to hear from you.
Apply today to find out more.
Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place.
Confidential Job Search – Silent Search™
Looking for a new role but want to keep things private? With Silent Search™, your details remain anonymous until interview stage. We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date. If you’d like to learn more, please send your current CV and get in touch
Salary description
£36000.00 - £38000.00 per year