Staffordshire
£35,000 - £40,000 Basic + Training + Family Run Business + Varied Role + Job Satisfaction + Supportive Team + Stability + Immediate Start + Hybrid working + work life balance
Looking for a varied role where you can combine customer service, sales support and relationship building? Join a growing, family-run business as a Customer Sales & Support professional, where you'll play a key role in supporting customers, assisting the sales team, and ensuring an exceptional customer experience while benefiting from ongoing training and long-term career progression.
With over 25 years of industry success and consistent growth, this market-leading business is committed to investing in its people for the long term. As part of the Customer Sales & Support team, you'll receive continuous training, develop your commercial and technical knowledge, and benefit from clear career progression within a supportive environment. You'll enjoy a varied role with genuine responsibility while working for a company that values and rewards its employees.
As a Customer Sales & Support professional, your role will involve:
Providing outstanding customer service via phone and email
Supporting the sales team with quotations, orders and customer enquiries
Building and maintaining strong relationships with new and existing customers
Processing customer orders and ensuring accurate documentation
Liaising with internal departments to ensure projects and orders are delivered on time
Following up customer enquiries and identifying opportunities to maximise sales
Maintaining accurate customer records using the CRM systemThe Ideal Customer Sales & Support Candidate Will Have:
Previous experience in customer service, internal sales, sales support or account support
Excellent communication and relationship-building skills
Strong organisational skills and attention to detail
Good IT skills, including Microsoft Office and CRM systems
Ability to commute to the Staffordshire office
Please apply and call Becka on (phone number removed) for immediate consideration.Key Words: Customer Sales & Support, Customer Service Advisor, Sales Support, Internal Sales, Customer Support, Sales Administrator, Account Coordinator, Customer Success, Internal Account Manager, Sales Coordinator, Customer Service Executive, Commercial Administrator, CRM, Customer Relations, Stafford, Stoke-on-Trent, Cannock, Lichfield, Burton upon Trent, Newcastle-under-Lyme, Stone, Uttoxeter, Rugeley, Tamworth, Staffordshire, Derby, Derbyshire, Wolverhampton, Telford, Birmingham, West Midlands.
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Please visit our website to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are awaiting an application to obtain this right or permit, should not apply as your details will not be processed
Salary description
£35000.00 - £40000.00 per year