We're partnering with a growing digital consultancy looking for an experienced Client Delivery Director to lead strategic customer relationships and ensure the successful delivery of complex software engineering and digital transformation programmes.
This is a client-facing leadership role where you'll become a trusted advisor to customers, taking ownership of the entire client journey—from shaping engagements and overseeing delivery through to identifying future opportunities for growth.
You'll work alongside Architects, Cloud Consultants, Business Analysts and Software Engineering teams to ensure clients receive exceptional service, high-quality delivery and lasting business value.
What You'll Do
* Build and develop long-term relationships with enterprise clients, becoming their trusted delivery partner.
* Act as the executive point of contact throughout the customer lifecycle.
* Ensure the successful delivery of multiple software engineering and digital transformation programmes.
* Lead customer governance meetings, steering groups and executive reviews.
* Manage expectations, resolve challenges and ensure an outstanding client experience.
* Work closely with technical delivery teams to balance customer needs with successful project outcomes.
* Identify opportunities to grow existing client accounts through additional services and strategic partnerships.
* Lead multidisciplinary delivery teams, ensuring projects are delivered on time, within budget and to the highest quality standards.
* Drive continuous improvement across delivery processes and customer engagement.
About You
You'll have experience leading client-facing delivery within a digital consultancy, technology consultancy or professional services environment.
You'll bring:
* A proven track record managing enterprise customer relationships.
* Experience delivering complex software or digital transformation projects.
* Strong commercial awareness with responsibility for account growth and delivery performance.
* The ability to engage confidently with C-suite stakeholders and technical teams alike.
* Experience leading multidisciplinary teams across software engineering, cloud, architecture and business analysis.
* A collaborative leadership style with a genuine passion for customer success.
Experience with cloud technologies, modern software engineering or digital product delivery would be advantageous but isn't essential.
If you enjoy building trusted client partnerships, leading talented technical teams and helping organisations deliver meaningful digital change, we'd love to hear from you
Salary description
£100000.00 - £150000.00 per year