Business Systems Analyst / Application Support Specialist

Business Systems Analyst / Application Support Specialist
📍 Location: Milton Keynes
📅 Job Type: Full Time / Permanent / On Site
💼 Salary: Competitive

As a Business Systems Analyst / Application Support Specialist, you'll take on a hands-on, business-facing role where you'll work closely with teams across operations, finance, sales and warehousing. You'll play a key part in improving processes, resolving system issues, and supporting ongoing development of critical business systems.

This is an exciting opportunity for someone who enjoys working at the intersection of business and technology, making a direct impact on how systems support day-to-day operations.

🎯 Key Responsibilities

Act as the go-to expert for business systems, including ERP and integrated platforms
Work with stakeholders to understand challenges and drive process improvements
Investigate and resolve 2nd/3rd line system issues
Support system upgrades, enhancements, and new implementations
Analyse data and produce insightful reports to support decision-making
Test system changes to ensure performance, reliability, and smooth operation
Deliver user training and improve system adoption across teams

🔍 What We're Looking For

Experience working with ERP systems (e.g. Sage, SAP, Oracle, or similar)
Background in systems analysis, application support, or business analysis
Strong problem-solving and troubleshooting skills
Comfortable working with data and databases (e.g. SQL)
Able to communicate effectively with both technical and non-technical stakeholders

🌟 Nice to Have

Experience with Sage X3
Exposure to e-commerce platforms (e.g. Shopify, Magento)
Understanding of finance, supply chain, or warehouse operations

💙 Why You'll Love Working Here

Opportunity to play a key role in system and process improvement
Work across multiple business functions
Collaborative and forward-thinking team environment
Ongoing learning and development opportunitiesIf you're passionate about improving systems and driving business efficiency, we'd love to hear from you.

Apply now or get in touch for more information.

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