£13.75 p/h, plus bonus opportunity
Minimum 32 hours p/w- maybe more to suit needs of business / holiday cover etc
Various shifts including weekends, earlies, mids and lates
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Bala SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
About us:
At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company owned Bala SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Responsibilities:
Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
Assisting the Store Manager to deliver all store operations, objectives and KPI’s
Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
Carrying out performance management/absence management as appropriate
Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
Adhering to all company policies and procedures and processes
Duty Manager Skills Required:
Previous management or supervisor experience within a food retail or similar fast-paced operation
Committed to achieving and sustaining exceptional customer service standards
Able to plan, organise and prioritise effectively
Ability to communicate and influence at all levels
Able to take appropriate action and make decisions
Committed to promoting collaborative working
Enthusiastic and flexible with a positive attitude
Committed to developing own skills and apply learning to improve own performance
What's in it for you?
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Cycle to work scheme
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development opportunities
Gain hands-on experience in a high volume, fast paced environment
Enhanced Maternity & Paternity pay packages
Flexible working hours opportunity
Excellent additional benefits package including:
Early access to your pay through ‘EarlyPay’
24/7 access to your payslips via HR/Payroll portal
12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
Wellbeing support – access to emotional support, counselling, legal and financial advice
Company Pension Scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
NEST pension scheme
Extra Holiday - Purchase Scheme
Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may have experience of the following: Assistant Store Manager, Retail Supervisor, Store Supervisor, Deputy Store Manager, Team Leader, Shift Manager, Retail Team Manager, Assistant Manager, Floor Manager, Convenience Store Manager
REF-(Apply online only)
Salary description
£13.75 - £13.75 per hour