Contract: Initial 6-Month Contract (Rolling)
Rate: £500–£650 per day
Location: London (Hybrid Working)
Reporting to: Head of Service Delivery
Technical Lead – Enterprise Technology & Service Operations
We are currently seeking an experienced Technical Lead to join a high-profile organisation on an initial 6-month rolling contract. This is an excellent opportunity for a hands-on technical leader to take ownership of a complex enterprise technology estate, ensuring operational excellence, resilience, security, and continuous improvement across business-critical systems.
Working closely with the Enterprise Architect, Head of Service Delivery, managed service providers, and senior business stakeholders, you will play a key role in bridging the gap between technology design and operational delivery, ensuring new solutions are successfully transitioned into BAU support and optimised throughout their lifecycle.
Key Responsibilities
Lead the transition of newly implemented technology solutions into operational support.
Act as the technical custodian for the live IT environment, ensuring stability, resilience, performance, and security.
Provide technical governance and oversight of third-party managed service providers.
Assess technical changes for impact, risk, and alignment with architectural standards.
Lead root cause analysis and resolution of major incidents and recurring technical issues.
Maintain technical standards, documentation, and operational architecture artefacts.
Drive platform lifecycle management, upgrades, patching strategies, and technical debt reduction.
Collaborate with Security and Resilience teams to ensure secure-by-design principles are embedded throughout the technology estate.
Facilitate technical reviews with stakeholders to identify risks, improvements, and optimisation opportunities.
Contribute operational insight into technology roadmap planning and future-state initiatives.
Ensure compliance, security, and regulatory requirements are effectively managed.
Required Experience
We're looking for a technically strong leader with broad enterprise technology experience and a proven track record of operating within complex environments.
Essential Skills
Strong technical expertise across enterprise infrastructure, cloud platforms, security, systems, and integration technologies.
Experience supporting enterprise architecture within operational environments.
Strong understanding of ITIL and service management best practices.
Ability to translate architectural designs into sustainable operational support models.
Experience managing and governing outsourced or managed service providers.
Strong knowledge of change management, risk assessment, and technical governance.
Experience balancing BAU support, operational improvement, and strategic technology initiatives.
Comfortable working within both agile and traditional delivery frameworks.
Stakeholder Management
Excellent communication and stakeholder engagement skills.
Ability to influence senior business and technology stakeholders.
Proven experience working closely with architects, service delivery teams, and external partners.
Strong leadership skills with the ability to drive technical discussions and resolve complex issues.
Passion for operational excellence, documentation standards, and continuous improvement.
What's on Offer?
Initial 6-month contract with strong likelihood of extension.
Competitive day rate of £500–£650 per day.
Hybrid working model with a London-based office.
Opportunity to influence the operational direction of a large-scale enterprise technology environment.
Work alongside senior technology leaders and architects on strategically important initiatives.
If you're an experienced Technical Lead with a strong background in enterprise technology operations, service governance, and stakeholder management, we'd like to hear from you
Salary description
£500.00 - £650.00 per day