The Service Technician is responsible and accountable for ensuring the on-time delivery of all planned and reactive service visits. You will carry out installation, repair, and preventive maintenance work, in line with company guidelines and to the highest quality standards.
In return for your skills and experience, we offer for the Service Technician sociable working hours of Monday – Friday 9.00am – 17.00pm along with:
* Salary – £33,990
* Company car, or allowance, with a fuel card. + company credit card
* Life Assurance
* Pension salary sacrifice scheme
* 25 days Holiday + bank holiday + Buy & Sell Holiday
* Birthday Off
* Health & Wellbeing Support – including GP appointments, physiotherapy, mental health support, life coaching and will writing.
Customer Service knowledge and experience is essential. Experience of working in a similar role and conducting on-site maintenance is desirable. You must have proficient use of tablets and Microsoft Outlook. Some general duties include:
* Planned and reactive on-site servicing using company checklists in line with company procedures.
* Planning and booking of servicing work utilising our service planning system to meet customer expectation and servicing dates.
* Utilising customer servicing and facilities management systems to ensure compliance of servicing documentation.
* Development of collaborative working relationships with the service engineer team, planning, sales, training, and customer experience teams.
* Accurately completing and submitting all service electronic paperwork after each site visit, via tablet.
* Attend monthly service meetings via teams and quarterly meetings at Midlands Head Office.
* Monthly sock take report provided to Operations.
The role of Service Technician would be commutable from postcodes within Chelmsford, Romford, Colchester and Cambridge.
Please Note: Candidates must have the right to live and work in the UK.
Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.
If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.
Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.
Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994
Salary description
£34000.00 - £34000.00 per year