Business Development Manager

Business Development Manager - Construction, Property Services & Infrastructure

Location

North of England (Can Offer Hybrid Working)

Employment Type

Full-Time | Permanent

Job Summary

Responsible for developing and growing a regional portfolio of business opportunities across construction, property services, infrastructure, facilities management and public sector markets.

Lead the identification, development, retention, and expansion of client relationships, supporting sustainable business growth through strategic account management, opportunity development, bid support and stakeholder engagement.

Work closely with operational, commercial, bid, finance, marketing, and delivery teams to secure profitable contracts, maintain key client relationships and strengthen market presence.

Key Responsibilities

Business Development & Growth

Develop and maintain a qualified pipeline of opportunities aligned with business growth objectives.

Identify and pursue new business opportunities across public and private sector markets.

Deliver pipeline, forecasting, and order intake targets.

Support long-term growth strategies through proactive market engagement and opportunity identification.

Develop and implement account growth plans to increase market share and contract value.

Client & Account Management

Build and maintain strong relationships with key stakeholders, decision-makers and influencers.

Develop multi-level client relationships across operational, commercial, procurement and asset management functions.

Lead client engagement activities to support retention, growth and contract renewals.

Conduct regular account reviews and identify opportunities for service enhancement and expansion.

Ensure high levels of client satisfaction through proactive communication and issue resolution.

Opportunity Development & Pre-Construction

Lead opportunity capture activities from early engagement through to contract award.

Work closely with operational and commercial teams to shape winning solutions.

Support the development of project strategies, delivery methodologies, risk assessments and value propositions.

Identify and prioritise opportunities based on strategic fit, probability of success and commercial return.

Coordinate internal resources to maximise bid success rates.

Bid & Proposal Support

Contribute to pre-qualification questionnaires (PQQs), invitations to tender (ITTs), presentations and client interviews.

Develop high-quality bid content, case studies, win themes and client-focused proposals.

Support bid planning and submission activities to ensure compliance and quality.

Collaborate with subject matter experts to develop compelling and competitive submissions.

Commercial Management

Support pricing strategies and commercial negotiations.

Maintain awareness of contract mechanisms, performance measures, service level agreements and commercial risks.

Assist in the development of commercially sustainable solutions.

Support contract growth through the identification of variation and additional service opportunities.

Market Intelligence & Reporting

Maintain accurate records within CRM systems and business development databases.

Track opportunities, contacts, meetings, forecasts and conversion rates.

Monitor market trends, procurement pipelines, competitor activity, frameworks and policy developments.

Produce regular reports on pipeline performance, risks, opportunities and business development activities.

Identify emerging sectors and strategic growth opportunities.

Collaboration & Leadership

Work collaboratively across operational, commercial, finance, bid, marketing and support functions.

Promote a customer-focused culture across the business.

Support marketing initiatives, networking events, industry forums and client engagement activities.

Act as an ambassador for the organisation, maintaining professionalism and integrity at all times.

Qualifications & Experience

Essential

Proven experience in business development, account management, partnership development or client relationship management.

Experience within construction, infrastructure, property services, facilities management, housing, utilities or related sectors.

Demonstrable track record of winning, retaining and growing contracts.

Strong commercial awareness and understanding of contract delivery models.

Experience supporting tender, bid and pre-construction activities.

Full UK driving licence and willingness to travel regionally.

Desirable

Knowledge of public sector procurement processes and frameworks.

Experience within housing, repairs and maintenance, compliance, retrofit, decarbonisation, infrastructure or facilities management sectors.

Familiarity with CRM systems such as Salesforce, HubSpot, Dynamics or equivalent.

Understanding of social value, sustainability and Net Zero initiatives.

Skills & Knowledge

Excellent business development and client relationship management skills.

Strong negotiation and influencing capability.

Commercially aware with an understanding of pricing, risk and contract performance.

Strong presentation, networking and communication skills.

Ability to develop strategic account plans and growth strategies.

Strong organisational and pipeline management capability.

Experience managing multiple opportunities simultaneously.

Proficient in Microsoft Office and CRM platforms.

Ability to build relationships at all levels of an organisation.

Personal Attributes

Results-driven and motivated by achieving growth targets.

Strong communicator with excellent interpersonal skills.

Commercially focused and customer-oriented.

Self-motivated and proactive.

Strategic thinker with a solution-focused mindset.

Professional, credible and confident when engaging senior stakeholders.

Adaptable and able to manage changing priorities.

Collaborative team player with strong relationship-building skills.

Committed to continuous improvement and business success.

What the Role Offers

Opportunity to drive strategic growth within a dynamic and expanding business.

Exposure to major clients, frameworks and long-term programmes.

Professional development and career progression opportunities.

Flexible and hybrid working arrangements.

Competitive salary, bonus structure and benefits package