Full-Time | £13.00 - £14.00+ per hour DOE
We are currently recruiting for a motivated and confident Telesales Agent to join a friendly team on a temporary to permanent basis. This is an excellent opportunity for someone with proven telesales experience who enjoys building customer relationships, generating sales opportunities, and providing excellent customer service within a supportive office environment.
Working Hours
* Full-time position
* Standard hours: 8:30am – 5:00pm
* Some flexibility can be offered around working hours
Key Responsibilities
* Making outbound telesales calls to existing and prospective customers
* Following up on sales leads and identifying new business opportunities
* Building and maintaining strong relationships with customers
* Promoting products and services to maximise sales opportunities
* Processing customer orders accurately and efficiently
* Handling inbound customer enquiries via telephone and email
* Managing and responding to emails in a timely manner
* Providing administrative support to the sales team
* Ensuring all customer information and records are kept up to date within company systems
Requirements
* Previous telesales experience is essential
* Strong sales, negotiation, and communication skills
* Confident and professional telephone manner
* Previous administration and customer service experience
* Good computer literacy and confidence using office systems
* Strong organisational skills and attention to detail
* Positive, proactive, and target-driven attitude
* Ability to work well independently and as part of a team
Salary
Between £13.00 - £14.00 per hour, depending on experience and suitability.
This role offers the opportunity to secure a permanent position for the right candidate and would suit someone who enjoys working in a fast-paced, customer-focused environment where they can utilise their sales skills and contribute to business growth
Salary description
£13.00 - £14.00 per hour