Assistant Production Manager

The Company
General Anaesthetic Services Ltd (GAS) is a specialist employer focused on maintaining and supporting critical anaesthetic equipment. It offers a practical, team-oriented environment where technical skill, reliability, and attention to detail are highly valued. Employees benefit from hands-on work, ongoing development, and the opportunity to contribute directly to patient safety and clinical performance.
Job Summary
We are seeking an experienced and proactive Assistant Production Manager to oversee operations within our organisation. The successful candidate will be responsible for coordinating on-site servicing and production activities, ensuring quality standards, and optimising processes to maximise efficiency. This role requires strong leadership skills, technical expertise, and a commitment to continuous improvement to meet organisational goals and uphold safety standards. This role will primarily be based onsite in Keighley but occasional travel to hospital and veterinary practices across the UK may be required, with occasional overnight stays.
Responsibilities
Act as SME (Subject Matter Expert) for the Service, repair and testing of Anaesthetic Vaporizers and associated accessories.
Act as SME for the Service, repair and testing of veterinary anaesthetic machines and other associated equipment.
Liaise with the Production Manager and agree schedules regarding:
Servicing/Testing of anaesthetic vaporizers on site at GAS
Servicing/Testing of anaesthetic vaporizers on-site at Hospitals & Vet Practices
Servicing/Testing of Veterinary Equipment at Vet Practices
Manufacture of Key Fill Bottle Adapters and Compatibility Blocks and other associated accessories.
Plan and direct the activities of the servicing team regarding service, maintenance, repair, and test tasks, tying workflow to agreed schedules.
Diagnose errors or technical problems and determine proper solutions.
Investigate customer complaints and determine the cause of such complaints.
Follow the company’s filed procedures and protocols.
Cooperate with technical, quality and customer service teams and share information across the organisation.
Comprehend customer requirements and make appropriate recommendations.
Build positive relationships with customers
Act as deputy Quality Management Representative when necessaryUnderstand the requirements of the QMS and ISO 13485:2016, and ISO 14971:2019.
Ensure direct reports understand the requirements and importance of the QMS and ISO 13485:2016.
Carry out internal audits in conjunction with the Quality Manager
Identify training needs of Service Technicians and other workshop staff
Perform training for Service Technicians and other workshop staff
Perform annual competency checks for Service Technicians
Review Service Manuals and other relevant procedures & documentation on a regular basis to ensure that the correct information for the servicing, repair and testing of the anaesthetic vaporisers is correct at all time.
Skills
HNC/BSc Mechanical Engineering or equivalent experience
Mechanical knowledge relevant to servicing equipment and assembly processes.
Excellent organisational skills with the ability to manage multiple priorities effectively.
Strong leadership qualities with experience in team management and development.
Knowledge of quality control standards and regulatory compliance requirements in relation to ISO 13485:2016.
Previous experience working with medical devices would be highly beneficial but not essential for the role.
Hour of Work
* Monday - Thursday 07:00-15:00 Friday 07:00-11:00
* Salary - £35,000 - £40,000
* Job Types: Full-time, Permanent
Benefits
* Free parking / On-site parking
* Pension Contribution
* 21 days annual leave + bank holidays
Pre-requisites
* Ability to commute/relocate:
* Keighley, West Yorkshire: reliably commute or plan to relocate before starting work (preferred)
* Do you have HNC/BSc Mechanical Engineering or equivalent experience? Minimum 1 year
* Experience with leadership & communication? Minimum 1 year
* Licence/Certification - UK Driving License (required)
* Work authorisation: United Kingdom (required)
* Work Location: In person