Referral Co Ordinator

Referral Co-Ordinator

Salary: Up to £32,285 per annum, depending on experience

Are you organised, proactive, and passionate about making a difference in social care?

We are looking for a Referral Co-Ordinator to manage the journey of new referrals into our services. Acting as the first point of contact for local authorities, NHS partners, professionals, and families, you will ensure referrals are handled efficiently and that people receive the right support at the right time.

What you'll do:

Manage and track all incoming referrals and enquiries.

Assess referrals against service capacity and suitability.

Coordinate assessments and support smooth transitions into services.

Work closely with operational teams to identify vacancies and match suitable individuals.

Maintain accurate records and reporting data.

Analyse market demand and commissioning trends to support future service growth.

Build strong relationships with stakeholders and provide regular updates.

What we're looking for:

Experience in health and social care.

Understanding of funding arrangements and commissioned services.

Strong organisational, communication, and data analysis skills.

Ability to manage multiple priorities and work collaboratively across teams.

Confidence using digital systems, including Microsoft Office.

Why join us?
You'll play a key role in helping people access high-quality support while contributing to the growth and sustainability of our services. We offer flexible hybrid working, opportunities for development, and the chance to work within a values-driven organisation committed to putting people first.

Please be aware it's a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices, for more information on criminal discloses you can visit

Founded in 1986, The Wilf Ward Family Trust is dedicated to enhancing the lives of individuals with disabilities. We empower them to lead fulfilling lives and embrace innovation to stay at the forefront of social care. Join us on our journey towards equality and a brighter future. Welcome to the Wilf Ward Family Trust