Alfreton, Derbyshire
£12.71 per hour
Monday to Friday | Shifts between 9:00am - 6:00pm
July Start Available
Are you passionate about delivering excellent customer service and enjoy speaking with people? We are currently recruiting for a Temporary Customer Service Advisor to join a friendly, fast-paced team based in Alfreton.
This is a fantastic opportunity to gain valuable experience within a well-established business where you'll be part of a supportive team, helping customers and ensuring they receive a first-class service.
What You'll Be Doing:
Handling customer enquiries via telephone and email
Processing customer orders accurately and efficiently
Resolving customer queries and complaints in a professional manner
Updating and maintaining customer records using internal systems
Liaising with internal departments regarding orders and deliveries
Supporting the wider team with administrative duties
Delivering a positive customer experience on every interaction
What We're Looking For:
Previous experience within customer service, administration, retail, hospitality, call centre or office environments
Excellent communication and interpersonal skills
A confident and professional telephone manner
Strong attention to detail and accurate data entry skills
Good IT skills, including Microsoft Office
Ability to multitask and prioritise workloads effectively
A positive attitude and willingness to learn
Experience working towards targets or service levels would be beneficial but is not essential
What's In It For You?
Competitive hourly rate of £12.71 per hour
Monday to Friday working hours – no weekends
Friendly and supportive team environment
Valuable office-based customer service experience
July start available
Opportunity to develop administration and customer service skills within a reputable business
If you're organised, customer-focused and looking for your next opportunity, we'd love to hear from you.
Apply today to be considered for this exciting opportunity.
EMA25
Salary description
£12.71 - £12.71 per hour