Location: Headcorn, Kent - Own transport required
Salary: £14.50 per hour (£18,096 actual)
Job Type: Permanent, Part Time - 3 days per week including regular weekend/evening work
About us:
The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education.
Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared.
About the role:
The Big Cat Sanctuary is on the lookout for a friendly, organised and proactive Volunteer Coordinator to help lead and grow our exceptional volunteer programme.
This is your chance to play a vital role behind the scenes at one of the UK's most respected wildlife conservation organisations. You'll support our volunteers - the heartbeat of our Sanctuary - ensuring they have everything they need to contribute to our work protecting wild cats and their habitats through conservation, rescue, welfare, breeding and education.
Based at our Sanctuary in Kent, you'll help enable exceptional animal care and ethical visitor experiences, while supporting a mission that drives global conservation and inspires action for the future of wild cats.
Key duties
Recruiting, inducting, and supporting a growing team of volunteers across multiple departments
Coordinating rotas, placements, and training sessions to meet the needs of the Sanctuary
Building strong, respectful relationships with volunteers and staff alike
Maintaining volunteer records and communication through systems like Mailchimp and internal databases
Planning and delivering engagement opportunities, volunteer events, and recognition activities
Working closely with the wider team to ensure a seamless volunteer experience across the site
Helping develop new opportunities for volunteering linked to events, fundraising, and conservation projectsAbout you:
A natural communicator who is confident, compassionate, and highly organised
Someone who thrives on working with people and supporting others to grow
Experience in volunteer coordination, HR, community work, or team supervision would be ideal
A team player who can also work independently, with excellent time management
Comfortable using systems like Excel, databases, and email platforms (e.g. Mailchimp)
A genuine passion for animals, conservation, and the values of The Big Cat SanctuaryWhat we offer:
Be part of an incredible team working for a meaningful cause
Spend your days in one of the most unique and beautiful settings in Kent
Help shape the future of our volunteer programme and make a lasting impact
Annual salary £18,096.00 (£14.50 per hour)
17 days annual leave (based on part-time hours)
3 days a week, generally 08.00-17.00
Employee benefits including sanctuary discounts and access to special events
A supportive working culture that values wellbeing, inclusion, and passionPlease click on the APPLY button to send your CV and Cover Letter for this role.
The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds.
Candidates with experience of; Volunteer Coordination, Volunteer Recruitment, Community Engagement, Team Supervision, Rota Management, Event Planning, Wildlife Conservation, Management, Induction Training also be considered for this role
Salary description
£14.50 - £14.50 per hour