We are currently representing a well-established and growing business within the office furniture industry, seeking a Junior Sales Support to join their friendly team based in Barking.
This is an excellent opportunity for someone looking to develop their career within a supportive office environment. Whether you already have some administration or customer service experience, or you're looking to take the next step into an office-based role, full training will be provided for the right individual.
The Role
Working alongside the sales team, you will help ensure customer orders are processed smoothly from enquiry through to delivery. This is a varied role that combines administration, customer service, and coordination, making it ideal for someone who enjoys staying organised and working as part of a team.
Key Responsibilities
* Processing customer orders accurately and updating internal systems.
* Sending order confirmations and keeping customers informed of progress.
* Speaking with customers, suppliers, and colleagues to ensure orders run smoothly.
* Maintaining customer records and order information.
* Providing administrative support to the sales team.
* Assisting with quotations and general office tasks.
* Monitoring order progress and helping to resolve any issues.
* Delivering a high standard of customer service at all times.
Requirements
* Previous administration, customer service, retail, hospitality, or office experience would be beneficial but is not essential.
* Good organisational skills and attention to detail.
* Confident communication skills, both written and verbal.
* Basic IT skills, including Microsoft Office.
* A positive attitude with a willingness to learn.
* Able to work well as part of a team in a busy office environment.
* Experience using Sage or working within the office furniture industry would be an advantage but is not required.
Benefits
* Salary of £22,000 - £25,000, depending on experience.
* Full training and ongoing support.
* Clear opportunities for career progression and development.
* Friendly and collaborative working environment.
* Office-based Monday to Friday during probation, moving to a hybrid arrangement of 4 days in the office and 1 day working from home upon successful completion.
* A genuine opportunity to build a long-term career within a growing business
Salary description
£22000.00 - £25000.00 per year