Key Responsibilities:
Oversee operational and financial aspects of the e-bike network
Administer and audit financial performance, including fee collection and revenue management
Maintain daily operational oversight of Mobility Data Specification (MDS) platforms
Monitor and enforce Service Level Agreements (SLAs) and geofenced parameters
Track and audit contractual social value commitments, ensuring compliance with the London Living Wage
Chair quarterly accessibility roundtables and update the Equalities Impact Assessment action plan
Brief internal teams on infrastructure requirements, ensuring alignment with the London Cycling Design Standards (LCDS)
Act as an expert consultee for Development Control team regarding micromobility integration
Job Requirements:
Experience in commercial contract management within local government, transport, or a regulatory environment
Understanding of highways safety, equalities act (EQIA processes), and social value auditing
Proficiency in using live data dashboards, API feeds, or Geographic Information Systems (GIS)
Ability to act as a robust client-side manager, holding operators accountable to SLAs and financial caps
Exceptional stakeholder navigation, conflict resolution, and negotiation skills
Highly analytical mindset with excellent decision-making abilities based on complex data analysis
Resilience to remain data-driven and objective in politically sensitive contexts
Benefits:
Contractual position with a focus on active travel and sustainable transport
Opportunity to work across two boroughs with a hybrid working arrangement
Engage with a wide range of stakeholders and advocacy groups
Participate in innovative transport planning and implementation projects
If you have experience in transport planning, active travel, and contract administration, we want to hear from you. Apply now to join our client's dynamic team and contribute to the success of this pioneering micromobility initiative
Salary description
£30.00 - £35.00 per hour