Fleet Administrator

Fleet Administrator

We are currently recruiting for a Technical Administration Officer to join the Environment team within a local authority. This is an excellent opportunity for an organised and proactive administrator to support a busy fleet operation, providing essential administrative and customer service support across multiple service areas.

Working within a fast-paced office environment, you will play a key role in supporting workshop reception activities, fleet operations and operational systems, ensuring the smooth day-to-day running of services.

Key Responsibilities:

Providing administrative support to the Fleet Administration Team and operational managers
Managing and maintaining operational ICT systems and databases
Acting as the first point of contact for workshop reception enquiries
Coordinating vehicle inspections, MOTs, repairs and defect reporting
Raising and processing work orders and jobs within fleet management systems
Managing workshop calendars and scheduling vehicle servicing activities
Booking vehicle recalls and appointments with external dealerships
Uploading and maintaining accurate records and documentation
Monitoring service schedules and managing overdue vehicle servicing requirements
Processing invoices and assisting with financial administration tasks
Recording and managing vehicle accident and insurance claim information
Liaising with internal departments, external customers and members of the public
Supporting taxi inspection and licensing-related administration where required
Assisting with operational improvement initiatives and project work

Requirements:

Previous experience in an administrative, customer service or office support role
Strong Microsoft Office skills, including Word, Excel and Outlook
Excellent organisational skills with the ability to manage multiple priorities
High attention to detail and accuracy
Strong written and verbal communication skills
Ability to work independently and use initiative within a busy environment
Confidence dealing with customers, colleagues and stakeholders at all levels
Experience working with databases or management systems is advantageous
Understanding of data protection and information handling requirements is desirable

The successful candidate will primarily be based within Workshop Reception but may also be required to support Fleet Operations across multiple depot locations. Training is expected to be provided initially at an alternative site before transferring to the main work location.

Due to the nature of the role, candidates must be able to travel between sites as required.

This is a temporary assignment until October. There is potential for the contract to be extended, or for a permanent position to be offered to the right candidate