Reviews officer- Housing

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles.

We are currently recruiting a Reviews Officer- Housing for our client based in Redbridge.

Responsibilities for Reviews Officer:

* To carry out high quality, timely reviews of homelessness decisions (negative homeless decisions, suitability, discharge of duty) under section 202 of the Housing Act 1996; reviews functions under the Homelessness Reduction Act 2017; part VI reviews of Housing register assessments and housing offer through choice-based lettings

* Manage cases that go to section 204 appeal in the County Court and to further appeal in the higher courts: judicial reviews and other housing court challenges

* To reduce the need for provision of temporary accommodation and resulting expenditure by ensuring effective and timely reviews but also offering good quality options, prevention and relief advice as part of reviews casework

* To take responsibility for the recording of high quality, key data on all types of reviews which support the submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions is available. Also ensuring information on homelessness and allocations as it relates to reviews is available for analysis locally to support the management of demand and response to trends

* This position is fundamental to the provision of housing advice and homelessness services to vulnerable customers who may approach the council for assistance as a result of the Housing Act 1996 and Homelessness Reductions Act 2017 duties, and other key housing legislation, alongside the Children Act and the Care Act.

Working Hours: 36hrs/week, 1 day pw at Ilford office (subject to business needs)

Requirements for Reviews Officer:

* Educated to degree level or able to demonstrate equivalent, relevant professional experience in housing, homelessness, welfare, social care, or a related field. Law Graduate are essential

* Level 4: Specialist learning with ability to undertake detailed analysis of a high level of information and knowledge in an area of work or study.

* Certificates of higher education; NVQ level 4; HND; BTEC Professional; and equivalent qualifications

* Specialist knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, s.202 review processes, Children Act, Care Act, and the Welfare Reform Act.

* Experience working within housing, homelessness, or a similar statutory service, including managing complex casework, producing formal decisions, and applying legislation, guidance, and policy.

* Strong understanding of safeguarding and confidentiality, with the ability to apply this knowledge to support customers and achieve positive outcomes.

* Excellent analytical skills, sound decision‑making, clear and concise written communication, and the ability to manage a high caseload and meet statutory deadlines.

* Proficient IT skills, including effective use of case management systems